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Joe Myers Ford

Houston, TX

4.9
2,720 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,720 reviews

April 23, 2024

The service advisors I worked with were very professional and knowledgeable. I will work with them in the future. More

by dpkasprzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez
April 22, 2024

Good and fast service from the client service advisors. The dealer looks nice with the recent renovations. More

by pittas-tigress.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 23, 2024 -

Joe Myers Ford responded

Thank you for the review! We're happy to hear you experienced good and fast service from our client service advisors. We appreciate you noticing the recent renovations – we're always working to improve the dealership experience for our customers.

April 21, 2024

Excellent staff. Very professional and friendly. And care about your needs. I highly recommend this location for purchasing your dream vehicle and for service More

by deltressa7
Recommend Dealer
Yes
Employees Worked With
Aubrey. Chris Heather
Apr 22, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave such a well-rounded review! We're thrilled that our staff impressed you with their professionalism, friendliness, and genuine care for your needs. At Joe Myers Ford, we strive to create a welcoming environment where our customers feel valued and supported throughout their car buying or service experience. It sounds like our team achieved that for you! We appreciate you recommending us for both purchasing a dream vehicle and for service needs. It means a lot to us that you trust us for the entire car ownership journey. Please don't hesitate to reach out to us if you have any questions or need anything in the future. We look forward to seeing you again!

April 20, 2024

Service advisor Dylan C did a great job and the service was completed in the time I was told.. More

by brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Cockerham
Apr 22, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that your service advisor, Dylan C, did a great job and that your service was completed as promised. At Joe Myers Ford, we pride ourselves on having knowledgeable service advisors who can answer your questions and keep you informed throughout the service process. We're also committed to completing repairs efficiently and within the time frame we provide. We're glad Dylan and our service team achieved that for you! Please don't hesitate to reach out to us if you have any questions or need anything in the future.

April 19, 2024

Joe Myers Service Department did an exceptional job servicing my vehicle from pick up, keeping me updated, to dropping off the vehicle More

by James M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 22, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review of our service department! We're thrilled to hear that your experience, from pick-up to drop-off, was exceptional. Our team is dedicated to providing clear communication and keeping you updated throughout the service process, so we're glad they exceeded your expectations. We appreciate you trusting Joe Myers Ford with your vehicle's care. Please let us know if you have any questions in the future, or if there's anything else we can do for you.

April 19, 2024

Friendly staff extremely helpful in trying to get us the best deal possible on the vehicle we were looking for!! Geo and Jason were on point and bent over backwards to accommodate our needs!! More

by redjag13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Geo!!
Apr 22, 2024 -

Joe Myers Ford responded

We're so happy to hear you had a positive experience at our dealership! Thank you for recognizing Geo and Jason's friendly and helpful approach. It means a lot to us that they went the extra mile (or bent over backwards!) to find a deal that worked for you and the vehicle you were looking for. At Joe Myers Ford, we believe in putting our customers first and working hard to find solutions that meet their needs. We're glad Geo and Jason embodied that for you! Congratulations on your new car! We hope you enjoy it for many years to come. Please don't hesitate to reach out to Geo, Jason, or any of our team members if you have any questions or need anything in the future.

April 18, 2024

Joe Meyers Ford has always had great people with great customer service. This is the place to recommend for any of your car, truck or SUV needs.. More

by ELAYNE.BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Apr 19, 2024 -

Joe Myers Ford responded

Thank you so much for the fantastic review and continued loyalty to Joe Meyers Ford! We're incredibly grateful that you consider us the place to go for all your car, truck, and SUV needs. Hearing that we consistently provide great customer service through our team members truly motivates us. We appreciate you taking the time to recommend us!

Apr 19, 2024 -

ELAYNE.BROOKS responded

Continue to be a great dealership where people could come and get great service with great customer service from your team members ❤️

April 12, 2024

Very nice people to deal with. no hassels. Quick service.very honest and upfront with me More

by fabnron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine latham
Apr 15, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We appreciate you highlighting how our team was friendly and hassle-free. At Joe Myers Ford, we strive to create a welcoming and efficient environment, and it sounds like we achieved that for you. We're also glad you found our service to be both quick and honest. Transparency and upfront communication are important to us.

April 11, 2024

Joe Courtney is a fantastic service manager. He keeps his customers informed on the status of service being performed. More

by patnbillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Apr 15, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Joe Courtney went the extra mile to keep you informed throughout your service visit. At Joe Myers Ford, we understand clear communication is key to building trust. We'll be sure to pass your kind words on to Joe.

April 10, 2024

I got done what I needed. The service writer was answered my questions very helpful More

by rnedbalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elain Latham
Apr 12, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're happy to hear that you were able to get what you needed and that our service writer was helpful in answering your questions.

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