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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,722 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 2,722 reviews

April 11, 2024

Joe Courtney is a fantastic service manager. He keeps his customers informed on the status of service being performed. More

by patnbillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Apr 15, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Joe Courtney went the extra mile to keep you informed throughout your service visit. At Joe Myers Ford, we understand clear communication is key to building trust. We'll be sure to pass your kind words on to Joe.

Helpful
April 10, 2024

I got done what I needed. The service writer was answered my questions very helpful More

by rnedbalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elain Latham
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Apr 12, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review! We're happy to hear that you were able to get what you needed and that our service writer was helpful in answering your questions.

Helpful
April 08, 2024

Service on my 2018 F150 Services and delivery went smoothly. Luis A the service advisor was great. More

by Pjones0155
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Report | Print
Apr 10, 2024 -

Joe Myers Ford responded

We're glad to hear your service on your 2018 F-150 went smoothly from start to finish! Thank you for mentioning Luis A., our service advisor – we'll be sure to pass on your feedback. We appreciate you choosing Joe Myers Ford, and we're happy to help keep your truck running great.

Helpful
April 04, 2024

Luis Machado was so helpful & made my experience very easy. He made sure I was well taken care of. Enjoyed working with him! More

by Miranda Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Apr 08, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Luis Machado made your experience so easy and enjoyable. His dedication to taking care of his customers is truly appreciated. We'll be sure to pass your compliments on to him!

Helpful
April 03, 2024

The dealership experience was great. They were timely and kept me well informed what was going on with vehicle. Thanks for great customer service. My service technician was Mr. Mentrell More

by Pastorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mentrell Jackson
Report | Print
Apr 04, 2024 -

Joe Myers Ford responded

We're thrilled to hear you had a fantastic dealership experience! It means a lot to us that you found our service timely and informative. We strive to keep our customers in the loop throughout the process. Thank you for recognizing our great customer service! We'll be sure to pass on your kind words to Mr. Mentrell Jackson. His dedication to positive customer service experiences is much appreciated. We look forward to seeing you again soon!

Helpful
April 02, 2024

Very good service and very nice people to work with specially Luis machado my service advisor More

by Yayakeke123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Report | Print
Apr 03, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're delighted to hear you had very good service and enjoyed working with our team, especially Luis Machado. We'll be sure to pass your kind words on to Luis – he'll be thrilled to hear he made such a positive impression.

Helpful
March 31, 2024

Very clean and professional. Mid level management was very helpful in meeting our need’s. Happy with buying experience More

by mfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judilson Tomas Geovani Diaz
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Apr 02, 2024 -

Joe Myers Ford responded

We're so glad to hear you had a happy buying experience at our dealership! Thank you for mentioning how clean and professional our environment is, and especially for recognizing the helpfulness of our mid-level management. We'll be sure to pass your kind words on to them! Welcome to the Joe Myers Ford family!

Helpful
March 30, 2024

Dealership provides excellent service and has no problem with special requests. Keeps me updated on status of the service work. More

by Cray31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez
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Apr 01, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave this fantastic review! We are thrilled to hear that you consistently experience excellent service and appreciate our flexibility with special requests. Keeping you informed throughout the service process is also a priority for us, so we're happy to hear you recognize that. Our goal is to exceed expectations by providing exceptional service that goes beyond the ordinary. We're delighted to hear we achieved that for you! We understand that sometimes there are specific needs or requests. We're happy to hear our team was able to accommodate yours, and will continue to strive to be flexible whenever possible. Transparency and clear communication are essential for building trust with our customers. We're glad you appreciate being kept up-to-date on the status of your service work. Thank you again for choosing Joe Myers Ford and for recognizing the exceptional service we provide. We look forward to seeing you again soon!

Helpful
March 30, 2024

Dan and Josh were very helpful and answered all my questions concerning the purchase and the extended warranty. More

by chiefmac1966@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard and Josh in Finance.
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Apr 01, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave this review! We're thrilled to hear that Dan and Josh were helpful and informative throughout your car-buying experience. We'll be sure to pass your kind words on to Dan and Josh. Knowing they were able to answer all your questions about the purchase and the extended warranty is fantastic! A well-informed customer is a happy customer. Dan and Josh's helpfulness demonstrates our commitment to providing an attentive and informative sales experience. Our goal is to ensure you have all the information you need to make a confident decision. We appreciate you mentioning that they answered all your questions. At Joe Myers Ford, we encourage you to ask questions! No question is too big or too small. Thank you again for choosing Joe Myers Ford. We look forward to seeing you again soon!

Helpful
March 25, 2024

Chris was professional and personal and make the process painless. Kept me informed of every process or delay. More

by Larfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 27, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Chris made your service experience painless and kept you informed throughout the process. Professionalism with a personal touch is exactly what we aim for at Joe Myers Ford, and it sounds like Chris delivered! We'll be sure to pass your kind words on to him. It will definitely make his day to know he exceeded your expectations. Thank you again for choosing us! We look forward to seeing you again soon.

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