John Elway's Crown Toyota

Very friendly, honest and upfront with the deal. Honored Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander key Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander keys was all in one, without separate remote/clicker. After sales response was good. More

When I was greeted by Justin Sebring he was very professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I found the color I wanted right away! It was easiest and car buying experience I have ever had. I will recommend Justin all my family and friends! And my finance manager Ruben Gonzalez treated me like a friend. Thank you, David Provine More

Mike Devine is great! Proffessionalism is the least I can say about him, John Elway's Crown Toyota Scion is lucky to have him. Thanks again! say about him, John Elway's Crown Toyota Scion is lucky to have him. Thanks again! More

When I walked in I was welcomed by Tamer and was not rushed. Tamer was able to answer all my questions and ultimately I made a purchase the next day after thinking about my option. I had a great experie rushed. Tamer was able to answer all my questions and ultimately I made a purchase the next day after thinking about my option. I had a great experience at crown Toyota. More

It was a pleasure having the Fleet Dept work with me, they went above and beyond in getting me the truck I wanted. Thank you. they went above and beyond in getting me the truck I wanted. Thank you. More

Mr. Zendejas was refered to me by a family member. He was telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my telephoned on Saturday for a Sunday appointement, and although not present himself, Mr. Zendejas arranged for me to meet his assistant, confiming my preferred time, and setting up the appointment. My questions about the various Avalon models were answered completely. The sales closing process went smoothly, including the paperwork and maintenance options. After the purchase my salesman patiently explained the new car features, set up my bluetooth phone options, and explained the GPS system. The following evening, Danny Zendejas called me at home to thank me for the purchase, and asking if I had any other questions, even inviting me back to the dealership sales department for a technical review is I felt it necessary. Do I appreciate this dealership and their service? Consider that this life-long Cleveland Browns fan can now be seen wearing a Crown Toyota baseball cap "signed" by John Elway - something I'd have thought impossible a few short years ago. More

Velky was very helpful and kind. It was very hot outside and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & and she opened the doors to the cars we looked at, turned on their air conditioners and offered us bottled water. She answered our questions well & stayed while we worked with Joey Ramirez in finance (who was also very helpful and kind). Then she took us back to our new car, which had been washed and ready to go. Also helped us be sure we left nothing behind in our trade-in. Even gave us her number in case we have anymore questions :) More

If their internet department provides a no-haggle price, then they better stick to it and update it based on their latest information if necessary. I went there with their no-haggle, fixed price but ended u then they better stick to it and update it based on their latest information if necessary. I went there with their no-haggle, fixed price but ended up haggling on the final price for almost two hours. The final sale price changed many times with different ways of doing price calculations that were simple and straight forward. It was supposed to be a stress-free, no-haggle fixed price experience, but it was anything but a stress-free experience. I told them I'll be there on Friday to get the car using their quoted no-haggle price. Once I arrived, I tested the car and told them to finalize the sale with the power seat option with their agreed-upon price and they said fine. The process started fine but then Mr. Bill Leyva came back with a message that the $500 loyalty discount in the no-haggle price has expired and cannot be given. They never stated in the e-mail that price will be $500 higher. I ended up haggling on the price for two hours which I wanted to avoid in the first place and ended up sharing half of expired discount and some more. Their final price ended up higher than what other dealers offered. It was not a good car buying experience. More

This is my second Scion purchase with John Elway Crown. Tamer and Gavin were very helpful and provided quality customer service. Tamer even went as far as to go across to the main lot to get us lunch from Tamer and Gavin were very helpful and provided quality customer service. Tamer even went as far as to go across to the main lot to get us lunch from the BBQ going on while we were waiting . Tamer and Gavin made me feel vey comfortable. Buying a car from Crown was hassle free. I would recommend seeing Tamer and Gavin. I love my Scion! More

I have been dealing with John Elway Crown Toyota for several years and have never been disappointed, I moved out of the Ontario area a couple of times and had to use other Toyota dealers and had very po several years and have never been disappointed, I moved out of the Ontario area a couple of times and had to use other Toyota dealers and had very poor experiences. I now live 50 miles from Ontario but I will not take my Toyota to anyone but John Elway Crown Toyota so I drive there for all services. I can stay in their beautiful customer lounge and also buy breakfast or lunch in their cafeteria. Their staff is always informative, courteous, and extremely honest. I have owned several Toyotas since 1978 and will not buy any other brand. I have purchased two cars from John Elway Crown Toyota and have been extremely satisfied with their sales people especially Justin Sebring. The only reason I haven't purchased more from them is that the first cars I purchased while living in another area and drove them for about 150,000 - 200,000 before I got tired of them and traded them in for a newer model. More