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John Paul's Buick GMC

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.7
2,781 Reviews
Whether you're searching for a reliable Milwaukee auto repair shop or affordable payment options for a new car, John Paul's Buick GMC has got you covered! Your local Milwaukee car dealership serves Greenfield, Brookfield and Waukesha Buick and GMC communities as well as out-of-town customers that have made the drive over and over because they know our service and selection are the best for miles. Use the map below to get directions to our Buick and GMC dealership from Brookfield, Waukesha or anywhere in the Milwaukee area. We can't wait to see you! John Paul's is focused on taking care of you and your vehicle. Our service department's top priority is helping you with maintenance and repairs for new and used vehicles. The team at John Paul's knows how valuable your time is so we will get you back on the road safely and quickly.
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,781 reviews

June 01, 2023

worked with parts dept. They were always great to deal with. We will keep using your parts dept. More

by ELKHORNWI
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

John Paul's Buick GMC responded

At John Paul's Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Helpful
June 01, 2023

Steve is always polite and accommodating. However, my donut tire was not put away in the proper place. Also it would of been nice to know that I needed to register my tires with Michelin. More

by Sharonfrahm
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

John Paul's Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Helpful
May 30, 2023

We will boo longer use John Paul. Services manager terrible, never called in 8 hours to foolow up with what was happening and then lied about it! Have that same service manager three More

by rubyethepheasanthunter
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

John Paul's Buick GMC responded

To whom this may concern, My name is Joseph Carini I'm the Service Manaher for John Paul's Buick GMC. I apologize for the experience you had with us, I'm assuming you are referring to the Service Advisor? Unfortunately, I'm not able to look up your transaction history because this review does not state your name. If you want to email me privately at jcarini@johnpaulsautomotive.com I would love to look into this. Look forward to hearing from you. Thanks

Helpful
May 30, 2023

Kind friendly knowledgeable. Great to work with. We love our car. Stephanie did an awesome job Will recommend you to others More

by joanne.abbs54
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Rouleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

John Paul's Buick GMC responded

Thank you for taking the time to write about your experience with us, Joanne! At John Paul's Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Stephanie was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

Helpful
May 30, 2023

I brought a car from john paul buick, The sales person Andre and the finance person married were great. More

by vickieclark90
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

John Paul's Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

Helpful
May 26, 2023

As always the service provided was excellent, prompt and thorough. Only the needed repairs were suggested. Staff was very friendly and accommodating. More

by Jules68
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

John Paul's Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

Helpful
May 25, 2023

Took care of my concerns. Listened to the description of the problem. Explained the solution in clear terms. Problem fixed. More

by JOEMTCOLLINS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 26, 2023 -

John Paul's Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Helpful
May 25, 2023

Received prompt help when I called. Got my car in right away and fixed fast after finding the part. Excellent customer service. They went above and beyond to get me taken care of when a More

by Flippfawn
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

John Paul's Buick GMC responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Helpful
May 24, 2023

Great service and they were very patient and helpful. Solomon took time to understand my situation and was very informative about what the problem could be. More

by Whippettds
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

John Paul's Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

Helpful
May 23, 2023

They showed dedication to their past clients and worked to satisfy them again! Thank you . More

by jayjay6511
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Rouleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

John Paul's Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

Helpful
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