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Johnstons Toyota - Service Center

3.9

69 Lifetime Service Reviews

5021 New York 17M, New Hampton, New York 10958

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Mike Plunkett, Service Consultant, Johnstons Toyota

Mike Plunkett

Service Consultant
4.7
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Blair Schiesser, Service Consultant, Johnstons Toyota

Blair Schiesser

Service Consultant
4.4
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jennifer Purvis, Service Writer, Johnstons Toyota

Jennifer Purvis

Service Writer
3.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Pete Sherry, Service Director, Johnstons Toyota

Pete Sherry

Service Director
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 24, 2018

"very bad experience with service dept"

- xswhmr13

I had my 2003 highlander timing belt replaced by them, and the car totally borken down next day on the way to the dealer to check the strange noise from engine. I was told one craft part was not installed properly, while the car in the shop, they pushed my car around without proper care, all the rear bumper got lots of scraches. I thought a dealer should provide much better quality work, but this store really disappointed me. I will never go back to them.

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Employees Worked With

October 17, 2018

"Always a great experience with Mike!"

- zuludog

Mike has gone out of his way every time we come in for service, and we have been customers for over 20 years! Our children are all grown and live in other states, but choose to bring their cars to Johnston's, and specifically ask for Mike, whenever they need anything done to their cars. He has never tried to sell us something that is not needed, and is very frank when something should be addressed and when. Mike is the reason we keep on coming back for all our service needs!

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Employees Worked With

Mike Plunkett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Blair Schiesser
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Debbie Daidone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aaron Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Illanovsky
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gabriella Ward
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Johnston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 19, 2018

"Service center"

- Renea0316

Nice friendly staff. Fast service time. James D even walk me to where my vehicle was parked. The past 8 years I have purchase 3 vehicle from johnston toytota of new hampton. I would highly recommand to purchase and service your vehicle from Johnston.

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Employees Worked With

Kelvin Guyadeen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Daidone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Service Center Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Quick Lube
  • Vending Machines
  • Desktop Computers
Johnstons Toyota, New Hampton, NY, 10958