"very bad experience with service dept"
I had my 2003 highlander timing belt replaced by them, and the car totally borken down next day on the way to the dealer to check the strange noise from engine. I was told one craft part was not installed properly, while the car in the shop, they pushed my car around without proper care, all the rear bumper got lots of scraches. I thought a dealer should provide much better quality work, but this store really disappointed me. I will never go back to them.
"Always a great experience with Mike!"
Mike has gone out of his way every time we come in for service, and we have been customers for over 20 years! Our children are all grown and live in other states, but choose to bring their cars to Johnston's, and specifically ask for Mike, whenever they need anything done to their cars. He has never tried to sell us something that is not needed, and is very frank when something should be addressed and when. Mike is the reason we keep on coming back for all our service needs!
Nice friendly staff. Fast service time. James D even walk me to where my vehicle was parked. The past 8 years I have purchase 3 vehicle from johnston toytota of new hampton. I would highly recommand to purchase and service your vehicle from Johnston.