Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jones Ford Wickenburg
Wickenburg, AZ
56 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
56 Reviews of Jones Ford Wickenburg
Helpful October 13, 2023
I would buy from Jones Ford again. They have their vehicles priced right and they make the buying process painless. No hidden fees. They are trustworthy and made buying a car a great e They have their vehicles priced right and they make the buying process painless. No hidden fees. They are trustworthy and made buying a car a great experience. More
by Sboyd
Employees Worked With
C Yates , Brian Jones
September 16, 2023
Met with Tim Kinzer on a New vehicle for my Daughter. able to answer all my questions and got a great deal. Glad i made the driver up from Phoenix. able to answer all my questions and got a great deal. Glad i made the driver up from Phoenix. More
by B Webb
Employees Worked With
Tim Kinzer
September 14, 2023
Once again, Sean and Matt went above and beyond for my family and I. This is the 12th vehicle we have purchased from this dealership over the last 25 years, and if we need another in the future, I will ag family and I. This is the 12th vehicle we have purchased from this dealership over the last 25 years, and if we need another in the future, I will again be contacting them. They listened to what I wanted, found it, and then delivered it to me!!! I have referred many people to them and will continue to do so! More
by Rukkalex
Employees Worked With
Sean Lowry and Matt Dahlin, Brian Jones
September 13, 2023
Don't give them your phone number. I have been trying to get them to stop texting, calling and emailing me for over a month. Multiple requests to be removed from their calling list hav I have been trying to get them to stop texting, calling and emailing me for over a month. Multiple requests to be removed from their calling list have been ignored. They will never have my business. I am now going to blast them on every avenue I have access to. Until I am satisfied they will stop, and even then I will do it for another month, since that is their tactic. More
by hancock.benjamin
Employees Worked With
Brian Jones
August 24, 2023
They sold me and delivered the wrong vehicle. I asked for a Hybrid truck, they said they had 1 available. I couldn't make to the dealership so they everything over the phone and delivered the veh I asked for a Hybrid truck, they said they had 1 available. I couldn't make to the dealership so they everything over the phone and delivered the vehicle and it was an Eco Boost. Now I'm stuck with the wrong vehicle. I have to find a way out of this!!! More
by BP
Employees Worked With
Carlos
June 05, 2023
Danny Caudle PO Box 533 Congress, AZ 85332 Danny@AwardRealty.com (928)458-0502 June 5th, 2023 James D. Farley Jr. CEO, Ford Motor Company Customer Relationship Center P.O. Box 6 85332 Danny@AwardRealty.com (928)458-0502 June 5th, 2023 James D. Farley Jr. CEO, Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48126 Dear Mr. Farley, I hope this message finds you in great spirits. My name is Danny Caudle and I am writing to you today to highlight the outstanding customer service that I recently experienced at Jones Ford Wickenburg, with Mr. Matt Dalhin, who is presently serving as their Sales Manager. From my first step into the dealership, I was met with an unparalleled level of professionalism and friendliness from Matt. His fervor to genuinely comprehend my needs and his determination to ensure they were surpassed was truly extraordinary. It is seldom that we encounter someone in today's fast-paced world who is so committed to delivering high standards of customer service. This is the exact quality I found in Matt. What really struck me was Matt's approach to challenges – with enthusiasm and a solution-oriented mindset. His innovative ideas and initiatives were impressive and are a testament to his exemplary leadership skills. It brings to mind the phrase by Steve Jobs that goes, "Innovation distinguishes between a leader and a follower." As I'm sure you're aware, the success of a company is strongly tied to the performance of its employees. Matt's impressive service significantly elevated my perception of the Ford brand, not only contributing to your bottom line but undoubtedly enhancing Ford's reputation and customer loyalty. Given Matt's obvious dedication, commitment to customer satisfaction, and evident leadership skills, I strongly feel he should be recognized for his work. I believe that Matt is not just ready but deserving of greater responsibilities and challenges. This could be in the form of a promotion, substantial raise, or bonus - a reward that would rightly validate his dedication and serve as an inspiration to others. Your acknowledgment of Matt's invaluable contributions would send a resounding message about the high value that Ford places on customer service and dedicated employees. I trust that my account provides you with valuable insight into the remarkable contributions that Matt Dalhin is making at Jones Ford Wickenburg. Yours sincerely, Danny Caudle More
by danny
Employees Worked With
Matt Dahlin, Digital Air Strike Support, Brian Jones
