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Karen Radley Acura

Woodbridge, VA

4.9
556 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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556 Reviews of Karen Radley Acura

August 02, 2023

Karen Radley Acura appears to have an excellent service department with professional and courteous staff. More

by jkousaie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Costello, Cesar Urquiza
August 02, 2023

The staff is always professional and courteous! They value my time and work hard to get me out as quick as possible. More

by patmccnnll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember specific names.
August 01, 2023

Each and every time I have taken my vehicle in for service, Cesar (Service Technician) ensured I was well taken care of. He went above and beyond with my last service appointment. The transmission tha More

by Knatural14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
August 01, 2023

Extremely happy with salesman and service department. They always fit me in with any and all emergencies. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryanne Cooper
August 01, 2023

The facility is very clean and the staff are very helpful and welcoming. Great service!! More

by soniarbt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryn, Melvin, Patrick, Minks
August 01, 2023

Excellent service, work was done in a timely manner, the staff is knowledgeable and friendly More

by obrown2002
Recommend Dealer
Yes
Employees Worked With
Caesar
August 01, 2023

Always smooth, and nice to know everyone there. Warmly welcomed, though I always usually end up buying a car😅 Family type vibe. ❤️ More

by BrandenLWoodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
August 01, 2023

I've been a long-time Karen Radley service customer, the most important reason my 2014 RDX is running like new at 211,000 miles. I was very pleased with my recent visit, especially with my service advisor, More

by weaponaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
August 01, 2023

Excellent and prompt service every time! Always impressed and can count on my vehicle being taken care of. More

by slove0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiz
August 01, 2023

Ian is an excellent service advisor, I only go to him whenever I need to service my car. More

by Asfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Holson
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