If there were 0 starts I'd select that!
I was a committed Mitsubishi customer until I dealt with this shady dealership. I bought my Outlander SE on April 25, 2018. My contract included a $1,000 check from the dealership to help with payments. As of June 6, 2018, I still do not have the check. My repeated efforts to get it from the dealership result in multiple phone transfers, promises to call me back, and THREAT, yes threat by manager Neli. When I said I want to pick up my check today and am tired of the run around, he told me "I don't respond well to ultimatums" and that he's now going to do the minimum to help me because I gave an ultimatum. If Karl Malone was honest and did their job, I wouldn't be to the point of demanding this check! How dare the sales person threaten me with less help...as if they've been any help at all...simply for asking them to keep their word.
In addition to this fiasco, the salesman, Michael DeJournette, I dealt with was either a liar or incompetent. I had an Outlander GT and when shown an SE by Michael, he said the only difference was fabric instead of leather seats and the regular speaker system vs. the Rockford speaker system. I should have checked things out more thoroughly, but was having a busy work day. Turns out he was completely wrong. The SE does not have a v6 engine (it's a v4) does not have a trailer hitch, does not have sun roof, does not have adaptive cruise control, does not have paddle shifters, etc. I was completely misled. I signed all the paperwork saying there was a couple miles on the car. After I drove away, discovered there was over 600 MILES on the car. They blamed Michael who had left for a meeting by this time and gave me 3 more oil changes in compensation for the discrepancy.
I really like Mitsubishi products, but I'll never buy a from these guys again. Do yourself a favor and go somewhere else.