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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,297 Reviews

1,297 Reviews of Shottenkirk Nissan Katy - Service Center

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April 21, 2024

Fixed my car even when I thought it would be impossible, appreciate the effort, my car now works like new. More

by JUAN.OVIEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Shottenkirk Nissan Katy responded

JUAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 12, 2024

Alex is the best. She is the only person I deal with in the service department. She is also the main reason I come back. More

by KILLER171220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 09, 2024

It was good. They took care of my car. Thank you so much! I will be back More

by RENYKE2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service dept, Rosalyn Vega
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Apr 10, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

Helpful
April 09, 2024

Very good professional and prompt service. Was very detailed in explaining the service that was performed on the vehicle. More

by RAJIVNANDURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel De La Cruz
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Apr 10, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 04, 2024

Always a great experience here. Love the service department staff. They are fantastic. Appreciate the way they take care of their customers. You don't come across quality of service More

by WENDYMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Shottenkirk Nissan Katy responded

WENDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 28, 2024

I reached late and they get my car quickly for the oil change. I'm very satisfied with the service. More

by CLASARAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 28, 2024

She is a excellent worker, always is ready for us when we need the Nissan’s services More

by Eleana_REQUENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services
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Mar 28, 2024 -

Shottenkirk Nissan Katy responded

Eleana, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

Helpful
March 20, 2024

Was greeted with a smile and made me feel welcomed. The service manager Mr Compean was excellent . More

by AMALDONADO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Compean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trace Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

Helpful
March 15, 2024

Very good dealership. Highly recommended to all. David is an amazing salesperson. They understand what you want. More

by ADNANZAFAR0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Compean
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Shottenkirk Nissan Katy responded

ADNAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

Helpful
March 08, 2024

The dealership is amazing, feel right at home from the start. They Greet you with a smile! More

by CVANNOR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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