Keene Dodge Chrysler Jeep Ram - Service Center

Brought 2010 Challenger in for numerous issues most covered by warranty. They replaced water pump, electrical module then found we had no heat. They said it was the heater core and replaced it saying covered by warranty. They replaced water pump, electrical module then found we had no heat. They said it was the heater core and replaced it saying it wasn’t covered. After replacing the core they determined that wasn’t the problem. They told us we wouldn’t be charged for the heater core because that wasn’t the problem. They determined it was the oil cooler. When we went to pick up the car after 3 weeks they charged us for the heater core and denied they ever told us we wouldn’t be charged. We drove off the lot frustrated by their lack of service and integrity only to find the dash vent was falling out. They had broke the locking tabs but pushed it in enough to make it look like nothing was wrong. Quality of service is far from acceptable. Then they talk to you like you don’t know anything about cars. As an aircraft mechanic, I am familiar with how maintenance is done. They couldn’t even produce the old part so there was no way to know if we even had a bad part or if it was just their bad decision to change the part. More

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer. They are knowledgable, professional and friendly. They sincerely care about the customer. More

Every time I bring my vehicle in for service, I’m greeted with friendly and knowledgeable staff. with friendly and knowledgeable staff. More

Service was the best had me in an out in no time. There service Rep Brandon was very knowledgeable an a master of his craft highly recommended A++++!!!!! service Rep Brandon was very knowledgeable an a master of his craft highly recommended A++++!!!!! More

I bought my 2019 Ram 1500 here and was treated very well. I live in lower Delaware and couldn't find a deal here at all. I live in lower Delaware and couldn't find a deal here at all. More

Bought 3 Jeep’s here several years ago within a few months of each other. Wonderful salesman , Scott, is no longer working here, unfortunately. We have had all 3 Jeeps serviced here since we purchase months of each other. Wonderful salesman , Scott, is no longer working here, unfortunately. We have had all 3 Jeeps serviced here since we purchased them and have had no complaints at all about the service department. They are always efficient, explain everything they think needs to be done in detail and our vehicles are always returned to us within a very short period of time. More

I own 3 vehicles and wouldn't THINK of taking them anywhere but Keene Dodge for service! I have never been surprised at check out. Estimates are given before repairs are started, Jim Mann and the enti anywhere but Keene Dodge for service! I have never been surprised at check out. Estimates are given before repairs are started, Jim Mann and the entire team are excellent. They value MY time, so promises made are kept. Go to Keene Dodge for all your vehicle's service! You'll be glad you did! More

Keene Dealer Site The reason I brought my 2nd car from Keene was the Service Dept. Jim Mann and crew do a GREAT job, the hold crew in the service does a GREAT job! Th The reason I brought my 2nd car from Keene was the Service Dept. Jim Mann and crew do a GREAT job, the hold crew in the service does a GREAT job! Thank you Don Doherty More

Car was fixed but engine light is back on and reading same code we will have to bring it back. But excellent service. Hopefully they can fix the problem upon our return. same code we will have to bring it back. But excellent service. Hopefully they can fix the problem upon our return. More