
Keffer Hyundai
Matthews, NC
Filter Reviews by Keyword
By Type
Showing 2,247 reviews
out of the box customer service Farrid welcomed me as soon as I walked in. I always have bought Elantra, Sonatas and Santa Fe from keffer Hyundai on Independence. Crystal was my cont Farrid welcomed me as soon as I walked in. I always have bought Elantra, Sonatas and Santa Fe from keffer Hyundai on Independence. Crystal was my contact person. But she has left her job. Farris took great care of me and my immediate need. I A branch manager and a loan officer at First Citizens Bank, Cotswold and deal with clients everyday. I always love to deal with honest people and I am pleased to say that Farrid was the one who was very honest all throughout my deal More
great shopping experience I purchased a new Sonata in May, it was pretty good price with great customer experience. Later I find out the window tint was not done, I brought it I purchased a new Sonata in May, it was pretty good price with great customer experience. Later I find out the window tint was not done, I brought it to dealership, the sales is very patient to bring to tint guy to finish all the work offer me a loaner car for me get back to work. I also referred two friends to purchase another two Sonata due to professional customer service and awesome price. Highly recommend to make deal with this dealership! More
great experience I had a unique trade in situation, and the team at Keffer Hyundai worked to help me get into a great new car. There was no sales pressure, and the pro I had a unique trade in situation, and the team at Keffer Hyundai worked to help me get into a great new car. There was no sales pressure, and the process was very smooth. Lewis found me a car with exactly what I said I did and did not want, and Dan worked to find me the best deal they could make. This is my second purchase from Keffer Hyundai, and I highly recommend them! More
GREAT PRICE AND CUSTOMER SERVICE I purchased a new Hyundai from Jimmy Knox. He was a pleasure to work with. He was very professional, friendly, and experienced. I met one of the owner I purchased a new Hyundai from Jimmy Knox. He was a pleasure to work with. He was very professional, friendly, and experienced. I met one of the owners. He was a pleasure also. The receptionist was very nice and helpful. I shopped around and they had the best price hands down! I am definitely glad I made my purchase here and highly recommend Jimmy Knox, and Keffer Hyundai! More
I'll never return to this dealership, ever. I went to Keffer Hyundai after seeing great promotional prices online. When I arrived Keffer wanted to know what I could afford. I was not willing to I went to Keffer Hyundai after seeing great promotional prices online. When I arrived Keffer wanted to know what I could afford. I was not willing to share my financial information. (Just show me the cars I want to see and I'll decide if I can afford it.) Keffer kept asking about my finances and of course, the total cost of the car miraculously happened to be the max payment I was willing to make. I was then told the promotion price advertised online wasn't accurate and it was just to get people in the door. (False advertising) I ended up buying a car eventually. It had almost 4k miles on it (managers special), but the dealership refused to acknowledge it as a used vehicle. I learned it was a dealership repo. I had to go back to Keffer for a missing part in the rear door. The sales team did not return my calls or emails once I had realized there was a part missing. Only after calling the sales guys cell phone did I get a callback and, of course, nobody knew why this part was missing. I took time off from work and waited for an hour until the Keffer service department told me they could not fix the door because they had ordered the wrong part. Keffer promised to mail the part to my house so I wouldn't need to return. The following week they called to inform me I missed an appointment I never setup and they could not confirm if they received the correct part or if they had (or had not) shipped it to my home address. I will not a buy another car from a dealership with the Keffer name on it. More
good customer service good environment, personal experience, enjoyed the bottled water, loved that my sales production specialist moved in a timely manner good place to good environment, personal experience, enjoyed the bottled water, loved that my sales production specialist moved in a timely manner good place to buy a vehicle More
Amazing Experience!! This past weekend my husband and I went to the dealership to test drive a Sante Fe. Farrid Coleman and Justin helped us and made our experience excell This past weekend my husband and I went to the dealership to test drive a Sante Fe. Farrid Coleman and Justin helped us and made our experience excellent!! I walked into the dealership just wanting to test drive (As I am sure a lot of people "plan" on doing!) and get more information on leasing options. I was going to stop at a few more dealerships to test drive other cars I was interested in but I fell in love with the Sante Fe and the owner walked up to us and gave me a deal I couldn't refuse so it was a no brainer!! I couldn't walk away and I didn't... I left there driving my new car home (2017 Sante Fe Sport) and I couldn't be happier!! I would recommend this dealership to everyone! They made the whole process easy and painless and offered many amazing incentives. I am a very happy customer. Thank you! :) More
A Great Experience! My son recently purchased a new Hyundai Sonata from Keffer Hyundai. We were very lucky to have Jimmy Knox help us through the entire process. Each s My son recently purchased a new Hyundai Sonata from Keffer Hyundai. We were very lucky to have Jimmy Knox help us through the entire process. Each step of the experience was handled professionally by Jimmy. He was friendly and helpful!! We felt like we were in good hands, so the experience was great!! More
Leased a Hyundai Electra I recently leased a Hyundai Elantra from Keffer Hyundai and was was extremely pleased with the experience. Jimmy Knox was friendly and worked tireless I recently leased a Hyundai Elantra from Keffer Hyundai and was was extremely pleased with the experience. Jimmy Knox was friendly and worked tirelessly in finding the exact car for me. I could not be more delighted with the service I received from everyone at Keffer Hyundai! Thank you all. More
Leased a Hyundai Elantra James Brown was very helpful, friendly and professional. He worked very hard with us to make sure our finance goals were met. My overall experience wa James Brown was very helpful, friendly and professional. He worked very hard with us to make sure our finance goals were met. My overall experience was a pleasant one. Would definitely recommend the dealership. More