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Kelly Mitsubishi

Emmaus, PA

4.4
997 Reviews

536 State Ave

Emmaus, PA

18049

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Showing 997 reviews

October 18, 2020

Emily was great. She's very friendly and assisted me in selecting a good quality vehicle, that was within my price range. I would recommend this dealership and my sales representative. More

by beazle36
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
Oct 19, 2020 -

Kelly Mitsubishi responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Mitsubishi

October 15, 2020

I went to Kelly Mitsubishi for a used car , left with a 2020 ! Didn’t think that was ever going to be possible but they made it happened ! I’m so happy with my purchase More

by Cassandraferrantino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Oct 16, 2020 -

Kelly Mitsubishi responded

Cassandra, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Mitsubishi. Please feel free to contact us if you have any questions on your vehicle. David LaBar General Manager Kelly Mitsubishi

October 03, 2020

Lauren was very friendly and helpful. She went over every detail in my new 2020 outlander. Set up bluetooth for me. Excellent salesperson. Made me feel like queen for the day. Thankyou. More

by bonnielaub48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Wolvington
Oct 09, 2020 -

Kelly Mitsubishi responded

Bonnie, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Mitsubishi

September 14, 2020

Very very impressed with my sales person. Emily was very knowledgeable about the vehicles we looked at. I felt comfortable talking to her. It was fantastic when she texted me a picture of the vehicle I was More

by greengrocer75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
Oct 09, 2020 -

Kelly Mitsubishi responded

Thank you for your 5 Star Review. Emily is a valued team member here with Kelly Mitsubishi. I will share your thoughts with her. Please send her your referrals, family or friends. David LaBar General Manager Kelly Mitsubishi

September 10, 2020

Lopez she was very good and a talented see sit down and explain everything to me that was gonna happen she did a great job I really enjoy the service and when I get a chance I will recommend somebody tell More

by Colemanrobert321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
Sep 10, 2020 -

Kelly Mitsubishi responded

Robert, Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Mitsubishi

September 10, 2020

There were some miss communications regarding a soft top coming with my jeep and my trade in lease cost that I was responsible for but other then that the experience was good More

by Amandafick13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
September 09, 2020

Excellent, friendly team.Not pushy but extremely Excellent, friendly team. Not pushy but extremely helpful. I was really interested in a suv with a sunroof but they didn't have one on the lot and t More

by dfenner8325
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
Sep 10, 2020 -

Kelly Mitsubishi responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. David LaBar General Manager Kelly Mitsubishi

September 09, 2020

We had a really pleasant experience! Lauren was spectacular!! She was very knowledgeable about the cars we were interested in. She was not pushy, at all! It was like talking to a friend about wha More

by Stephanie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, finance manager , Jessica DellaPietra, Lauren Wolvington, Emily Lopez
Sep 10, 2020 -

Kelly Mitsubishi responded

Stephanie, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. David LaBar General Manager Kelly Mitsubishi

September 04, 2020

Jessica was extremely informative and helpful! She also helped me make a great choice on a tough decision! I would definitely recommend her to anyone! More

by Juss183rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Sep 04, 2020 -

Kelly Mitsubishi responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Mitsubishi

August 15, 2020

This is our 4th car purchased here and we’re already working on #5. The staff is great. We are always treated right and the service department always makes us feel comfortable. More

by John R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass, Jessica DellaPietra, David LaBar, Lauren Wolvington
Aug 17, 2020 -

Kelly Mitsubishi responded

John, Thank You taking the time to give The Kelly Mitsubishi Team a 5 Star Review. David LaBar General Manager Kelly Mitsubishi