Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Josh was very nice and professional he helped me getting the car I wanted it the car I wanted it More
I brought my Jetta for service, as I usually do except for oil changes, about a month ago. While the repairs (tires, alignment oxygen sensor) were expensive I always trust them for good work. Especially R for oil changes, about a month ago. While the repairs (tires, alignment oxygen sensor) were expensive I always trust them for good work. Especially Reilly (whose picture I didn't see on the staff list, but I give him five stars). The only (minor) issue was a missing valve cap on one of my new tires. Brian Codagnone More
I had a very good experience with Peter Simmons at Kelly. He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me un He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me understand all the ins and outs of an EV which I have not had before. He was great. The only downside was after we had almost closed the deal with the business manager, I was presented with the extended warranty, almost 3k in addition. I would have been happier had this been presented up front with a discussion on pros and cons. Turns out this is a typical practice and in my opinion, not a good one. Otherwise, a very positive experience. More
Had front end work done on my 2019 Volkswagen Atlas It was grinding every time I turned hard right or hard left they took it for a ride and diagnosed the problem. Kelly Volkswagen told me it would be was grinding every time I turned hard right or hard left they took it for a ride and diagnosed the problem. Kelly Volkswagen told me it would be a couple of days and offered me a courtesy car waiting for some parts. I waited 1 day. The car was fixed and front end aligned and rode perfectly I thought the service was great. Thank you to Christine and the Kelly service team More
After buying four cars and years of experience with the service department here, I can say this is the best dealership of any make up, I’ve experienced. service department here, I can say this is the best dealership of any make up, I’ve experienced. More
My overall experience was horrible. I did not find people to be honest and trustworthy. I called Brendan to talk things over and get him involved, he blew me off. I would never recommen I did not find people to be honest and trustworthy. I called Brendan to talk things over and get him involved, he blew me off. I would never recommend this place to anyone. More
We were impressed with the professionalism and reliability of Anthony, who made what can be a difficult process car buying very smooth and enjoyable for us. reliability of Anthony, who made what can be a difficult process car buying very smooth and enjoyable for us. More
Always great service every time I come in to get my cars checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! More