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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 17, 2024

Steve was most accommodating to me . He went out of his way to make me comfortable. More

by CONNIE.ROSSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Connie.rosson, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2024

Wow, the dealership looks like a little mom and pop garage, but I got first class service and advice. And at very reasonable price. More

by KRVIDUINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

This dealership was extremely professional and knowledgeable about vehicles. I was given an hour time frame for services and they fin8shed beforehand. Excellent customer service! More

by TAMIKALIVINGSTON95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Tamikalivingston95, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

January 17, 2024

A1 service I purchase all my cars from GANLEY NISSAN of Mayfield. Keep up the good work. More

by TDOLLARBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Tdollarbiz, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

The work was done as expected. The dealership provided great customer service. Service was done in the expected amount of time as well. More

by DARLENE.PULJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Darlene.puljic, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 17, 2024

I got an oil change about 4 months earlier and I had 8 things that needed to be fixed. This time I got nothing and didn’t get those 8 things fixed. So someone was lying. More

by KWEEAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2024

Great & fast service. Staff is friendly, courteous , and knowledgeable. Will visit again. Overall great experience. More

by HUBBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BECKY ROACH
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 17, 2024

Ganley service is always fast and professional! Friendly and explain everything!I am always pleased when I leave there! More

by Daver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Daver, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

The dealership has a nice, friendly atmosphere. The staff is very customer oriented. It’s just too bad that the showroom doesn’t have more cars to view while waiting for the service to be done. More

by MARCENOVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Was told they couldn’t perform my requested service until AFTER i arrived at my appointment. I rearranged my schedule. It was a total waste of time. Did not even get a car wash. When work was complete I had More

by KMARIGNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Korey Kainec
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Kmarigney, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager will be reaching out to you in the very near future.

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