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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 11, 2024

I think its a great dealership. They listen to you and get you what you need. Great customer service and salesperson. More

by CFOWLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

They work hard to give me an opportunity for a new car. They work in benefit of the customer More

by JEMTZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie is the sales person that work with me
Oct 14, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

Great job! the team is nice and knowledgeable.I’m happy to bring my car to your shop More

by TOMORR.AJDINAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

I love Ken Ganley Nissan. Take good care of me ever time I come in. More

by LAVITAHATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

Brent was exceptional! He was polite, kind, and professional. My daughter was very impressed with services provided. More

by DIANASMITH922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We look forward to your next visit! Take care!

October 09, 2024

The entire Staff is always friendly and the service tech always takes time to explain everything. More

by THutch707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2024

Nice people and very good work. We are happy to bring our vehicles here for service! More

by DAE6316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 08, 2024

Always treats me right and gives me a wash. Bret and another older gentleman treats me nice and the lady that checks me out at the counter. More

by STEPHANIECLEVELAND42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Work diligently to find the right monthly payment for my budget. All was done in a timely manner.This is the 12th car bought by our family. More

by marc3175.mt
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida, Ian Behra, BECKY ROACH
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

I had a problem with my car, not running because of the transmission problem. I had it towed to Ken Ganley Nissan in Mayfield Heights on Thursday afternoon. I never heard back from them. I ended up walking More

by MARKNOSIN1959
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yurczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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