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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,595 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,595 reviews

February 06, 2023

Our salesman Mike Bryson is why we keep coming back. Also, had a wonderful experience with Dan S who handled all of the financing. Mike, Jenn, his assistant, and Dan made this experience easy and leav More

by Amkdeuce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Feb 09, 2023 -

Ken Ganley Subaru Bedford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Bedford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2023

I traded in my Subaru and leased a new one. Mike Bryson took the time to explain the whole process as well as everything about the car. Both Chrissy Walsh and Aaron in Service were also great! More

by pam.zuban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Jeffrey Rosen, Chrissy Walsh
Feb 03, 2023 -

Ken Ganley Subaru Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2023

Mike Bryson is absolutely a delight to work with. He has such a great personality and his trustworthiness and thoughtfulness inspire our loyalty so that we would come back to Subaru to buy all our ca More

by J Gordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Jan 05, 2023 -

Ken Ganley Subaru Bedford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2022

Awful experience with Ganley Subaru Bedford. We purchased a new 2023 Subaru Impreza and it broke down, while we were on vacation. We had to be towed 100+ miles to a dealership, spend money on More

by cathy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew Cabot, Peter Kash
Nov 03, 2022 -

Ken Ganley Subaru Bedford responded

Hi Cathy, thank you for your feedback. We are sorry that your experience at Ken Ganley Fiat Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you for your feedback. It helps us to get even better.

Nov 03, 2022 -

Ken Ganley Subaru Bedford responded

Hi Cathy, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 06, 2022

My husband and I have worked with Mike Bryson for many years -- in fact, we just completed a lease for our 6th Subaru with him. And we will come back to Mike for the 7th because he is the best!! Mike is More

by mindy
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Apr 07, 2022 -

Ken Ganley Subaru Bedford responded

Hi Mindy, thank you for your kind review; we are happy to pass along your comments to Mike Bryson here at Ganley Subaru of Bedford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 28, 2022

Mike Bryson and the team at Subaru are amazing! Mike makes the car buying experience fun and enjoyable. He had went above and beyond, and I would absolutely recommend Mike Bryson! More

by BT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Bryan Escott
Mar 31, 2022 -

Ken Ganley Subaru Bedford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2022

Incredibly awful experience with Ganley Subaru of Bedford dealership, their sales manager’s and Subaru’s support following the purchase of a 2020 Subaru Ascent. We purchased the car with around 25,000 miles More

by carlysnell13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Rosen, Peter Kash
February 11, 2022

Looking for an awesome saleperson...ask for Mike Bryson. Knowledgeable, helpful and considerate. Makes the car buying buying process fun! More

by Kathieg1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
January 14, 2022

Stay away from car repair hereAbsolute messHorrible Stay away from car repair here Absolute mess Horrible customer service Lack of knowledge or professionalism I don’t know how they get good revie More

by Barlevdanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS, Matt Heilmann, Chrissy Walsh
Jan 16, 2022 -

Ken Ganley Subaru Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ganley Subaru of Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Take care!

January 13, 2022

The sales manager will rip you off with a trade in. The sales team was very nice. More

by Martyh56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Horrigan??????????, LARRY BORO, Peter Kash
Aug 04, 2022 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and we apologize you felt unhappy with the trade value. We always aim to give the fair, market value.