Ken Ganley Subaru Wickliffe - Service Center

Great Service! Craig was very friendly and knowledgeable. A loaner was provided to me immediately. My car was freshly washed and it was a quick in and out when I a Craig was very friendly and knowledgeable. A loaner was provided to me immediately. My car was freshly washed and it was a quick in and out when I arrived to pick up my vehicle. More

Service I called first thing in the morning and explained I heard a noise in the rear of the car and thought it might be the brakes. They too k me within 30 I called first thing in the morning and explained I heard a noise in the rear of the car and thought it might be the brakes. They too k me within 30 minutes. I was greeted by a friendly service person, Giovanni and he showed me the problem and how to recognize worn routers. The work was under warranty which made me very happy, They finished my car within an hour and delivered it to me washed and clean. I will return to Ganley for any future needs. Jan More

Amazing service Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice Quick and easy oil change! The service department were very helpful to make sure I got in and it to make it to an appointment! Everyone is very nice and friendly More

Great Service experience Giovanni always puts his customers first, and takes the time to explain things, talk through options, and be there as a caring resource. I am loyal t Giovanni always puts his customers first, and takes the time to explain things, talk through options, and be there as a caring resource. I am loyal to Ganley Subaru East service because of Giovanni ‘s excellent customer service and the ownership/ accountability he takes over his customer ‘s service experience. More

Ganley Service Team took good care of my 2012 Outback! Craig worked with the service team to get my Outback road tested for an annoying rattle and got the repairs done and car back the same day. Craig cal Craig worked with the service team to get my Outback road tested for an annoying rattle and got the repairs done and car back the same day. Craig called to explain the repairs needed and patiently answered all my questions. The dealership offered a complimentary car to use for the day while the repairs were being done. Overall, the appointment went well and the annoying rattle is gone! The cashier was courteous and efficiently processed a Costco discount that applied to the total repair bill. The loaner car was a Forester and was clean and fun to drive. In fact it prompted me to ask Paul of the sales staff about possible trade-in of my 2012 Outback! More

Fast friendly Everything was hassle free and professional the waiting area was comfortable the coffee was good.The employees went out of their way to make sure I wa Everything was hassle free and professional the waiting area was comfortable the coffee was good.The employees went out of their way to make sure I was satisfied.The work that was copleted was explained well. More

Courteous - efficient - pleasant. I was greeted most courteously by the Service Rep. who listened attentively to my questions regarding problems I was having and promptly got back to I was greeted most courteously by the Service Rep. who listened attentively to my questions regarding problems I was having and promptly got back to me with the solution. Everything handled in a very professional and polite manner. More

Great service Jason quickly greeted me and went over my concerns. He kept me well informed while I waited and offered a loaner when he realized I may be waiting a w Jason quickly greeted me and went over my concerns. He kept me well informed while I waited and offered a loaner when he realized I may be waiting a while. Being informed definitely helps maintain confidence. I never once wondered what was going on. Once all parts were received service was completely and the issue corrected. Overall great experience. More

Service Every time I go into have service done they are excellent. The cost you pay is definitely worth the service and honesty that you receive. I will conti Every time I go into have service done they are excellent. The cost you pay is definitely worth the service and honesty that you receive. I will continue to bring my vehicle back to this location because I trust them. More

Service Center The Service Center is very kind and helpful. The Service Center strives for excellence, coordinating the customers and the work load.I appreciate The Service Center is very kind and helpful. The Service Center strives for excellence, coordinating the customers and the work load.I appreciate Sidnee coordinating the service and Gio completing the task. I was informed and updated regarding the car's status. Thank you for the team work! More