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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
238 Reviews

238 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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May 18, 2023

Easy to set up the appointment, the drop box for problems and keys is great for after hours, communication with me was great and got an overall explaination of what services were done to my car. More

by jbean326@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Jason of the service dept
May 19, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad your experience was so easy! Our team is always happy to communicate with our customers and ensure they receive a thorough explanation of the services provided. Thank you for trusting Ken Ganley Subaru Wickliffe with your car service needs!

May 22, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are so happy to read such a great review about Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2023

Ken and Anshu paid attention to me right when I came in the dealership and helped me out right away. I had a slight problem a few days later and Anshu replied to my phone call on his day off and told me to More

by Jcgiles17@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ken and Anshu Both are great
May 18, 2023 -

Ken Ganley Subaru Wickliffe responded

We are grateful to hear that Ken and Anshu provided you with exceptional service when you came into our dealership! We appreciate the recognition and are glad that they were able to assist you, even after the sale. We hope your experience with the loaner was great as well. Thank you for choosing Ken Ganley Subaru Wickliffe for your automotive needs!

May 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are so happy to read such a great review about Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2023

Very satisfied with work and customer service. Kept up to date on progress of vehicles services More

by JamieIannetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Great dealership to purchase a new vehicle. Staff from sales to finance are extremely knowledgeable and friendly. More

by JamieIannetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2023

The young man who took care of me was great! I received no acknowledgment waiting at the front desk though - the guys behind the desk don't even look up More

by KMC817@GMAIL.COM
Recommend Dealer
Yes
May 12, 2023 -

Ken Ganley Subaru Wickliffe responded

We appreciate your feedback, and we're so glad to hear that our team member was great! However, we apologize for the lack of acknowledgment received at the front desk. We will ensure that this does not happen again in the future. Thank you for choosing Ken Ganley Subaru Wickliffe for your service needs.

May 13, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2023

They take care of my car and me even if I need a ride home a Great Dealership to take my car ! More

by MIKESTJAG03@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Jason and Sam
May 15, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Kish Josh Josh was friendly and very thorough. The dealership is always clean and inviting. More

by TT71@ATT.NET
Recommend Dealer
Yes
May 11, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Very good. Very kind always treats me with respect. Service is great Very very good More

by LGDEMARIO@GMAIL.COM
Recommend Dealer
Yes
May 12, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023

Good It was just an oil change took a little longer than I expected. I liked the coupon for a discount on the oil change. More

by USCG.AUX.RON.B
Recommend Dealer
Yes
May 11, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023

Great communication with fast, easy, and efficient service. All correspondence was professional, and Jason made me feel at ease at all times. More

by Dwhiester@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jason
May 11, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!