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Ken Ganley Volkswagen Bedford

Bedford, OH

4.5
981 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 981 reviews

August 09, 2011

This was one of my best experiences in a car dealership in all the years of owning and getting my car serviced. This service department we way out of their way to make sure I was taken care of. I didn't ha More

by paulshaffer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service writers (forgot his first name)
July 24, 2011

I recently traded in my 2006 Scion Tc for a 2008 VW Rabitt. The GM pretty much stole my car from me saying that he had to do a lot ok work to it...however I had just bought the car 2 months prior. Ma More

by jelly1221
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob and GM
May 31, 2011

I knew I wanted a VW so it was just a matter of selecting the model and getting to a price that would fit my budget. I worked with Joe from start to finish and had a great experience. He went over all the fe More

by VWnewcar
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Joe Walker
February 28, 2011

On the internet, I shopped all over the state of Ohio for my wife's new Jetta SE. This dealership beat all others with price and with service! Other dealers couldn't even come close & I have three local de More

by johnmwheatey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Walter and Frank Sumpter, Joe Walker
February 04, 2011

These guys are awesome, they have gone above and beyond to help me and make me feel welcome. The sale was one of the smoothest and not drawn out sales that I have ever had, I didn't have to sit around the More

by ChrisPinz
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Joe, Steve, Jeff - Others, Jeremy Eisenberg, Joe Walker
September 29, 2010

Do not come here for service. Their customer service is horrible. The want to talk themselves out of fixing 'certified pre owned' problems like it's their job. I came here with my last Passat VW with a s More

by rutsski
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Gary the Service guy
July 14, 2010

First of all, I made an appointment in the middle of winter while it was heavily snowing. I drove 45min. to this place with my two kids and mother to look at a car posted on-line. The car was ready for More

by breewise
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Brett
December 11, 2009

I turned in my lease on my black 2007 Jetta in early November and leased a new red 2010 Jetta from Ganley. Having had a great first experience with this dealership gave me confidence that my second e More

by Ang!
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Friedman, JC Sperry, Michael Friedman
September 15, 2009

Lets start with the service department failing to complete the service and repairs the car was brought in for. Brought my 2003 Passat in for some work. A 100,000 mile service, a rear brake issue, a More

by rpietro
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Peter S. Service manager
May 31, 2009

Straight up front pricing. If you want to buy a car easy and straight foward than go see the sales team at Ganley VW of bedford. They made my trip in well worth the trip. I called on the phone and the pri More

by ajohnson216
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony E
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