Ken Ganley Volkswagen Bedford

There was no force in reaching our objective. Joe sat down with me, took notes, evaluated my trade in , he was truthful, and very thorough, and helped me think with his recommendations. He introduced me down with me, took notes, evaluated my trade in , he was truthful, and very thorough, and helped me think with his recommendations. He introduced me to the key people in the operation. Everyone was locatable, and pleasant to carry on a conversation with. Everyone was businesslike but warm, which left me with a restored feeling of dignity. I have to give them all a high rating. Their sincerity shined, when they understood that with today’s economy we all need to do and sacrifice something. I have never experienced this kind of businesslike atmosphere, and would certainly recommend my friends or acquaintances, without a doubt to go there not only to find a car, but to see that there are still good people around, and like this rare occasion a whole group of them. I would like to Thank Faye for being so welcoming, Michael for offering a helping hand when I needed it. And Joe for just knowing what I needed, and going on and beyond my expectations. More

I began working with Joe Walker a few months ago looking for a used Subaru. The first two I looked at were not exactly what I wanted, or could afford. Joe kept in touch with me on a regular basis passing for a used Subaru. The first two I looked at were not exactly what I wanted, or could afford. Joe kept in touch with me on a regular basis passing on information about vehicles that had arrived at the Dealership, and just in general asking if there was anything he could do to help. He answered a ton of questions for me regarding different models, pricing, etc. As soon as I let Joe know that I was ready to make a purchase, but was having difficulty finding the exact car I wanted (model, color, etc), he was on it. Within 24 hours he had located the vehicle I wanted,and handled everything with me via e-mail and text. We made an appointment to pick up the car a few days later and when i arrived at the dealership, everything was ready for me. I found everyone else that I dealt with at the dealership that day extremely friendly, efficient, and helpful. It was overall a very good experience! More

Purchased my first VW (2013 Jetta GLI) from Ganley and worked with Joe Walker from the very beginning. From the very first phone call, to taking a test drive, to ordering and finally picking up the vehic worked with Joe Walker from the very beginning. From the very first phone call, to taking a test drive, to ordering and finally picking up the vehicle, Joe was the consummate professional. He was friendly, honest, and flexible. The entire process was a breeze and was a refreshing change from my previous car dealer experiences elsewhere. I would definitely recommend Ganley to my friends and family. I am looking forward to working with Joe and the folks at Ganley in the future. More

I worked with Joe Walker when purchasing my current automobile, my second from this dealership. Although my prior experience at Ganley when buying a new CC was good, it was not with Joe. This experienc automobile, my second from this dealership. Although my prior experience at Ganley when buying a new CC was good, it was not with Joe. This experience was substantially better than the prior one. Joe is a professional and focuses on doing the right thing for his customers. I intend to work with Joe if and when I purchase another Volkswagen. He is the best! More

Jow Walker and Ganley VW made the purchase experience as easy as possible, they were patient and ready to answer all of my questions. I would definately bring my business back to them in the future. easy as possible, they were patient and ready to answer all of my questions. I would definately bring my business back to them in the future. More

I have Nitro in my tires thus green caps on the valve stems. They were cracking and thus could cause dirt to get into them. I called my Sales Rep Joe W. he worked with Chris-Parts Manager and I expect to stems. They were cracking and thus could cause dirt to get into them. I called my Sales Rep Joe W. he worked with Chris-Parts Manager and I expect to receive the green replacements in the mail. Thanks for being responsive and expediting so promptly. I have more people ask me about my 2012 VW Passat SEL V6 Premium and how I like it. I tell them I don't; I LOVE my PASSAT!!! Nice work Ganley VW of Bedord More