Ken Garff Buick GMC Riverdale

Service was prompt and efficient. Problems were explained and taken care of I was treated very kindly. Problems were explained and taken care of I was treated very kindly. More

As usual, the tech did not take the time to read and understand the work order description of my complaint. I had to ask what they checked when looking at the issues I reported. Once he figured out what understand the work order description of my complaint. I had to ask what they checked when looking at the issues I reported. Once he figured out what he was to look for he did fix the problem. As usual there is grease on my floor mats and door panel. Somethings just never change. Don't know why they can't keep service writers, new group everytime I go in. Glad I purchased a GMC I only have to go in once every couple years at the most. Just don't need the agreevation. More

Fast and easy. Chad as great to work with and the purchase was quick just like he said it would be. Thank You. Chad as great to work with and the purchase was quick just like he said it would be. Thank You. More

Love that I can make my appointments on line. Love the updates via text message and the customer services is always top notch! Love the updates via text message and the customer services is always top notch! More

The process was fast. We arrived to pick up our vehicle and we were out of there in no time. We arrived to pick up our vehicle and we were out of there in no time. More

Great service, always friendly and accommodating timely service. Appreciate me as a client. Clean environment. service. Appreciate me as a client. Clean environment. More

Great service. No haggle bricking. Straight forward and simple. Brett was so kind and great to work with. No haggle bricking. Straight forward and simple. Brett was so kind and great to work with. More

Had a very good buying experience. Was able to find the car we wanted on line and advance purchase from out of state. Traveled from Idaho to pick up our 2014 Kia Optima and it was exac Was able to find the car we wanted on line and advance purchase from out of state. Traveled from Idaho to pick up our 2014 Kia Optima and it was exactly as represented on line. Final buying process went smooth and everyone was very helpful. We opted not to purchase an extended warranty and assumed all risk of future problems. However, only six days after purchase, engine light came one and was not able to shift gears. Cost estimate to fix was $550, so I called the dealership and asked about it. I content that this should have been a problem that was identified and fixed before putting it on market. In the end I was disappointed that they would not offer at least half the cost to get it fixed, but then again, we assumed all risk by not getting the extended warranty. More

Took my tundra to get some maintenance done and they went above and beyond and when i arrived to pick my truck up it had been washed and cleaned which was a pleasant surprise! Great people and great service above and beyond and when i arrived to pick my truck up it had been washed and cleaned which was a pleasant surprise! Great people and great service More

The service was done in a timely manner, and done very professionally. I have never had any issues when ever I take my vehicle to them. professionally. I have never had any issues when ever I take my vehicle to them. More