Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Buick GMC
Ogden, UT
1,436 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,436 reviews
January 04, 2024
Great customer communication very responsive. Ken Garff Riverdale service department has provided, first class, friendly, competent, service to us for many years, our go to dealership. The out Ken Garff Riverdale service department has provided, first class, friendly, competent, service to us for many years, our go to dealership. The outstanding manner in which Will and his team make you feel like one of the family can't be beat. More
by BLACKPOWDER26
Verified Customer
Helpful January 04, 2024
I highly recommend GMC Riverdale. They are professional and knowledgable. The experience was positive from start to finish. Thank you Joey, Bill and Stephen. They are professional and knowledgable. The experience was positive from start to finish. Thank you Joey, Bill and Stephen. More
by BRANDON_WILS
January 04, 2024
Service Department was very professional and friendly. Very helpful and efficient. Great people would recommend them to anyone. Very helpful and efficient. Great people would recommend them to anyone. More
by mark.meents12
January 02, 2024
I have been very pleased with all repairs and oil changes etc that my Buick required. etc that my Buick required. More
by karenjenkins791
December 31, 2023
Communication in this particular dealership is non existent, they don’t really know what customer service is. They should be taking care of the customer keeping track of parts that are on order schedu existent, they don’t really know what customer service is. They should be taking care of the customer keeping track of parts that are on order scheduling the service with the customer when the part comes in instead of the customer, having to call the service department and the parts department to keep track of everything. I think they all need to go spend some time at Young GMC in Layton so they have some idea what customer service is all about. More
by fuzzcj
Employees Worked With
December 31, 2023
Prompt. Useful video check in and final walk around with service summary from the technician. Useful video check in and final walk around with service summary from the technician. More
by d.edwin.howell
Employees Worked With
December 28, 2023
Absolute worse car dealership in the USA. No communication between the staff. Sold two cars out from underneath my daughter. Chad and Tenille Terrible. Will never do business with them. I pla No communication between the staff. Sold two cars out from underneath my daughter. Chad and Tenille Terrible. Will never do business with them. I plan on telling everyone I know how terrible this dealership is. They don't deserve even one star. More
by soburr2002
December 24, 2023
I had brought the car in because the front passenger seat wouldn't come back up after I reclined it. The back had been left off, and it was unplugged after my son unsuccessfully tried to fix it. Your techs s wouldn't come back up after I reclined it. The back had been left off, and it was unplugged after my son unsuccessfully tried to fix it. Your techs said the only problem was it was unplugged. They plugged it back in, but didn't bother putting it back together or anything else, and charged me $160. I think it was a major rip off. More
by grannyjoy
Employees Worked With
December 23, 2023
Your service was easy, efficient, quality service. Your employees were friendly, helpful, and informed. Thank you for working on my Nissan Leaf. It is my "Baby" and I appreciate your careful repair Your employees were friendly, helpful, and informed. Thank you for working on my Nissan Leaf. It is my "Baby" and I appreciate your careful repairs after my accident. More
by stephanieimoore
Employees Worked With
Other Employees :
Karen Jacobsen
