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Ken Garff American Fork Chevrolet
American Fork, UT
156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 156 reviews
October 06, 2023
I was traveling north on I-15 when I had some trouble with my 2017 Chevrolet Colorado truck heater. I called a few dealers on route and American Fork Chevrolet said they could get it in at 1:30 PM on 10/ with my 2017 Chevrolet Colorado truck heater. I called a few dealers on route and American Fork Chevrolet said they could get it in at 1:30 PM on 10/06/23. We made it just in time for our appointment and were promptly told that the soonest they could look at it was the following Monday. I told them that was not when the scheduler had told me and he replied that they did not have access to their schedule and didn’t know what they were doing. The guy in the service department acted put-out and rude by me even being there. When I shop for a new truck in six months or so, Ken Garff will not get my business. Also, I need service on my Volvo but today we decided that we’re taking it to Las Vegas. I can buy a new car or truck anywhere so really all you have to sell me is service and today you failed. More
by chas
Employees Worked With
Madison Spencer
Helpful September 25, 2023
Best Sales experience I've ever had. Shopped around but no one could touch Zach and Roy's offer. Listened to our unique needs and did what they could to make it happen. Will come here Shopped around but no one could touch Zach and Roy's offer. Listened to our unique needs and did what they could to make it happen. Will come here the next time I need a car. Outstanding Service! More
by dougloehr
Employees Worked With
Roy, Zach
August 24, 2023
I’ve taken my trucks here to be serviced for the last six years and I won’t take it anywhere else. They have done everything from oil changes to a transmission swap and have always taken care of me. years and I won’t take it anywhere else. They have done everything from oil changes to a transmission swap and have always taken care of me. More
by Chevytruck23
Employees Worked With
Brent Powell
July 08, 2023
Ken Garf did a good job at fixing my truck. But the previous owner had added after market equipment to the cooling system. And apparently, they didn’t do a very good job at it. Ken Garf sold me But the previous owner had added after market equipment to the cooling system. And apparently, they didn’t do a very good job at it. Ken Garf sold me a truck with problems, then I ended up paying them over $2000 to fix it. They did a good job but I can't leave them a good review since they sold me the truck like that. More
by Bobwilcox20
Employees Worked With
Matt, can't remember who else
June 06, 2023
The work was done when they said it would be done and they were up front about what needed to be done. There was no attempt to sale something that didn’t need to be done and good to deal with and ask que they were up front about what needed to be done. There was no attempt to sale something that didn’t need to be done and good to deal with and ask questions. More
by Kpete556
Employees Worked With
Matt
April 16, 2023
I have used Ken Garff service since purchasing my Tahoe, new, in 2014. Service is easy to schedule and the maintenance work has provided confidence it has been done right and with the right parts. Schedule new, in 2014. Service is easy to schedule and the maintenance work has provided confidence it has been done right and with the right parts. Scheduler, Matt, has been great to work with in keeping my vehicle in top shape with no extraneous or uncalled for work. More
by Jhewlett66
Employees Worked With
Matt Muir
