Ken Pollock Ford

We traveled about an hour and a half to check out the Toyota Highlander. The car was beautiful. The team at Ken Pollock Ford was very accommodating. Our salesman, Jeff, was very professional and help Toyota Highlander. The car was beautiful. The team at Ken Pollock Ford was very accommodating. Our salesman, Jeff, was very professional and helpful. I would definitely buy from Ken Pollock Ford again. More

Didn't buy a car from them, but I certainly would. Back when I was looking for a new vehicle, I worked with Jesse at Ken Pollock Ford in regard to a new Fusion Sport. Jesse was great about everythin Back when I was looking for a new vehicle, I worked with Jesse at Ken Pollock Ford in regard to a new Fusion Sport. Jesse was great about everything, accompanying me on a lengthy test drive. We talked numbers and he was giving me a good deal. The car was not my first choice so I had to think about it. I ended up getting a decent deal on the car I really wanted and checked in with Jesse. When I told him the deal I had on the car I wanted, he told me that I should jump on it because it was a great deal. He was very upfront and honest, and he operated with extreme integrity. Although I didn't purchase their Fusion Sport, I would most definitely work with them in the future to purchase a vehicle. Everyone I spoke to there was extremely helpful, friendly, no pressure, and honest. They truly improved my opinion of dealerships! More

I loved my new car buying experience at Ken Pollock and the service department is very helpful the service department is very helpful More

My Lincoln was picked up serviced and returned to me clean and as scheduled. The staff was professional and courteous. The communication between me and the service department was on point. Great job gu clean and as scheduled. The staff was professional and courteous. The communication between me and the service department was on point. Great job guys More

My husband hit something in the road and we needed a new tire for our c max. I called to inquire about a tire and was given a quote. The tire was ordered and came in the next morning and installed quickly tire for our c max. I called to inquire about a tire and was given a quote. The tire was ordered and came in the next morning and installed quickly. Service was fast and we were happy More

Service Murad, We recently had our Lincoln Nautilus serviced, the car was picked up and dropped off which is a great service. The driver could not have been Murad, We recently had our Lincoln Nautilus serviced, the car was picked up and dropped off which is a great service. The driver could not have been nicer. The problem is we paid $70.00 to have the inside of the car detailed and especially the windows cleaned (it was noted on the paperwork). I know the carpets were vacuumed but the windows were never touched. It's not that it was poorly done, they were never touched. No way can you sell a $70.00 detail and just run the vacuum, nothing else was cleaned. The last service was not much different than the one before it. I love the car, salesman Zach is wonderful to work with and could sell coats and mittens in xxxx if he wanted to. But I don't think I would use Pollock for service again. I don't expect anything, I don't need a call, I just want to make you aware that service is not impressive to say the least. I need to have one place to buy and have the Lincoln serviced. Getting return calls when trying to schedule is another issue. More

My battery was about to die on me. My 2014 Escape had the original battery. It almost didn’t start for me. I called the service office and they told me to bring it right in. I dropped i My 2014 Escape had the original battery. It almost didn’t start for me. I called the service office and they told me to bring it right in. I dropped it off while I went to lunch and by the time I came back it was done. I was very happy with the service and I will come back again. Kathy More

Excellent dealership From 2012 I have been a customer. Their sales team is one of the best I’ve interacted with, and the service department is one of only 2 that I trust w From 2012 I have been a customer. Their sales team is one of the best I’ve interacted with, and the service department is one of only 2 that I trust with my vehicles. The current service crew is outstanding! More

Great experience, treated well I bought a used car and I felt I was treated as if I was buying a new Lincoln. Bob, my salesman was very nice and respectful and the entire staff was I bought a used car and I felt I was treated as if I was buying a new Lincoln. Bob, my salesman was very nice and respectful and the entire staff was courteous and respectful. I will be back ( I bought the car in Berwick, Pa, I live in the OBX, North Carolina)! More