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Ken Pollock Volvo Cars

Pittston, PA

4.8
385 Reviews

339 Highway 315

Pittston, PA

18640

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Showing 385 reviews

June 20, 2022

LOVE my car! Overall a positive, worthwhile experience from trade in to purchase at ken Pollak volvo cars. Appreciate and highly praise the friendly, remarkable More

by christine. seidita
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric peters
Jun 24, 2022 -

Ken Pollock Volvo Cars responded

Hello! Congratulations and thank you for this wonderful review. We are here if you need anything. Have a great day!

May 22, 2022

Jonathan Williams was very professional,knowledgeable &friendly, making our buying experience more enjoyable ! Thank you Jonathan & staff !!! More

by Try
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Williams
May 22, 2022 -

Try responded

Jonathan Williams was very professional,knowledgeable and friendly, making our buying experience more enjoyable! Thank you, Jonathan Williams and Staff!!!

May 22, 2022 -

Try responded

KenPollack Volvo 5/22/22 Jonathan Williams was very professional knowledgeable and friendly, making our buying experience more enjoyable! Thank you, Jonathan Williams and Staff!!!

May 22, 2022 -

Try responded

Responded publicly 5/22/22 Ken Pollack Volvo Jonathan Williams was very professional , knowledgeable,and friendly, making our buying experience more enjoyable! Thank you Jonathan Williams and Staff !!!

February 24, 2022

Very helpful and friendly staff, and they take time to find exactly what works for you. Thanks to Cory and team, I have the car I've wanted for a long time! More

by Smott80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Hendry
Mar 01, 2022 -

Ken Pollock Volvo Cars responded

Hello! We are so happy to hear that our team was able to help you find just the car you've been searching for. We hope you enjoy many safe and happy miles and are here if you need us. Thanks, again!

December 29, 2021

‼️- 1000/10 do not recommend this place. ‼️The sales ‼️- 1000/10 do not recommend this place. ‼️ The sales man Shawn was a great kid, despite him only being there for 2 months. However the overall bus More

by Katiewall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Adamson
Dec 30, 2021 -

Ken Pollock Volvo Cars responded

Kaitlyn, We appreciate you bringing this issue to our attention. We're very sorry to hear you had a disappointing experience. Original price of the vehicle was $18,825. However, after you add the required tax, tags and motor vehicle fees, the total owed was $20,535. Those taxes and fees are not under our control. Shawn mentioning that the car was a dinosaur was more about how rare of a vehicle this is to find, perhaps better stated "a needle in a haystack". We have only had the car on the lot since Nov. 5th. We apologize for any miscommunication and if you would like to further discuss the terms of this vehicle, please reach out to our finance manager at 570-655-4575 at your convenience. Thank you!

October 16, 2021

Amazing service! Made it super easy ! Highly recommend! Love my Volvo! Thanks Jonathon and Team! More

by ben travers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Sendrick, Jonathan Williams
Oct 18, 2021 -

Ken Pollock Volvo Cars responded

Hi Ben. Thank you so much for the kind words and this wonderful feedback. We're here if you need us! Thanks, again!

October 09, 2021

Sales people don't call you back. Wouldn't waste my time dealing with this whole dealership they're not worth the aggravation. I know cars are hard to find but there's got to be better dealerships somewhere More

by dkstylist419
Recommend Dealer
No
Employees Worked With
Well I guess we could list them all
Oct 18, 2021 -

Ken Pollock Volvo Cars responded

Hello. Thank you for reaching out with this feedback. We appreciate it and would be happy to discuss your experience. Feel free to reach out (570) 655-4575. Thank you!

September 19, 2021

I just brought my 2015 Volvo XC60 home to CT: Had a Phenomenal experience with salesman Derek Kurkoski and AJ in Finance department. No forced Upsells and I was able to complete 90% of the automotive More

by pcfitl
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kurkoski, Anthony "AJ" Musto
Sep 28, 2021 -

Ken Pollock Volvo Cars responded

Congratulations! Thank you for traveling the distance to work with us. We are happy to have made it any easy process. Don't hesitate to reach out if there is anything you may need. Thanks, again!

July 15, 2021

I found a beautiful 2016 Lincoln MKX at this dealership. They gave me a great deal, and I made the purchase. The entire experience was pleasant and respectful. The staff is well trained, professional, consi More

by dmarm339
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 09, 2021 -

Ken Pollock Volvo Cars responded

Hello! We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We're here for you anytime!

April 20, 2021

Sent an inquiry to the dealer and got a response that same day. Cory called me and we were able to talk numbers over the phone. He filled me in on all the details of my Volvo S60 including maintenance re More

by joshrosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Hendrick
January 12, 2021

I was greeted and helped initially by the dealership's receptionist. I spoke with Paul Gronski in Sales about my current situation and car needs. I completed the financial paperwork at home and submitted More

by Bridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gronski
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