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Kerry Ford, Inc.

Springdale, OH

4.3
635 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 635 reviews

February 25, 2024

Was fixed the same day assta Stated with no problems. Fixed on the day they said it would be fixed. More

by 25DPL40
Recommend Dealer
Yes
February 25, 2024

We recently purchased a new Escape from Kerry Ford. Our salesperson, Corey Wilkin was amazing! She helped us look at any car we wanted to see and answered any questions we had. The whole Kerry family More

by jon.amburgey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Wilkin
January 20, 2024

Tire rotation is no good without changing pressure back to calibradid set.and service was not done satisfactory. More

by Tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Minor, Brandi Wilkin, Andrea Nesbitt, Blake McGill, Kacey McDonald, Corey Wilkin, Marc Hendel, Lyndse Hughes
January 08, 2024

Really great service. Josh Fisher helped me out, and the experience was awesome. He answered all my questions, so I was fully able to understand the process. Great service More

by sbarger1919
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Fisher
Jan 15, 2024 -

Kerry Ford, Inc. responded

Thank you for your kind words and this wonderful review!

January 02, 2024

Josh was great. He was very knowledgeable and got me a deal on a great truck. Highly recommend going to see him for you next car, truck or SUV. He will have you dri More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher
Jan 05, 2024 -

Kerry Ford, Inc. responded

Amanda, Thank You for your kind words, recommendation and this wonderful review!

December 28, 2023

I stopped into the service department to see when I could get my recently delivered Bronco inspected for drivetrain/brake system defect. I purchased my vehicle from another local dealer and was in the area a More

by Tim Brocklehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan & Antonio - Service Dept , Brandi Wilkin
Jan 02, 2024 -

Kerry Ford, Inc. responded

Tim, We are very happy to have provided you with such a positive experience! Thank You for this wonderful review and feedback. Have a great day!

December 16, 2023

They diagnosed the issue with my vehicle quickly, which seems to have resolved the problem. More

by JSCHILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales.
Dec 20, 2023 -

Kerry Ford, Inc. responded

Thank you so much for the positive review!

December 16, 2023

Josh was attentive and incredibly helpful. He finished up the sales paperwork as quickly as possible and made our buying experience pleasant. More

by Stella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher, Damian Gruseck
Dec 20, 2023 -

Kerry Ford, Inc. responded

Thank you so much for the positive review!

December 12, 2023

Very much customer attention. Listened to what I was looking for and showed me a great variety of choices. Helped me by answering all my questions and concerns. Very smooth proces More

by DAVIS2081
Recommend Dealer
Yes
Employees Worked With
Ethan Lyons and Bill George
Dec 14, 2023 -

Kerry Ford, Inc. responded

Thank you for your kind words and this wonderful review. Congratulations.

December 12, 2023

Poor communication skills. Not for rorthright. Had issues with dates not being held, not overly concerned about our happiness More

by Sgallo2
Recommend Dealer
No
Employees Worked With
Church in Service
Dec 12, 2023 -

Kerry Ford, Inc. responded

We do apologize for you recent experience with us. Please give our service manager Tony a call at your earliest convenience.

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