Kerry Toyota
Florence, KY
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wonderful. .. everyone was so kind, especially RYAN !!! i will definitely return for my next car ! .. everyone was so kind, especially RYAN !!! i will definitely return for my next car ! More
There was a little confusion when I first arrived and the first person I encountered was short with me (brunette female not pictured on this rating app and I did not catch her name). But everyone else was he first person I encountered was short with me (brunette female not pictured on this rating app and I did not catch her name). But everyone else was helpful and pleasant and I had a very smooth experience. Ben was especially helpful. The mechanic was very thorough and Ben explained all work done as well as suggested work. I like the paperwork I received that detailed everything for my records. More
Sale's personal is very nice and knowledgeable. Financial person also explained my option and suggested best option for me. Financial person also explained my option and suggested best option for me. More
My experience began with Kerry Hyundai and continued with Kerry Toyota across the street. Started with an Elantra then persuaded by Kerry Hyundai to trade to a Tucson which I drove 1week and transfer case w Kerry Toyota across the street. Started with an Elantra then persuaded by Kerry Hyundai to trade to a Tucson which I drove 1week and transfer case went out. The Tucson sat in their service department 6 months while I paid payments and offered a Kona to drive and then a lesser model Tucson. Hyundai refunded payments but would not offer me any car under double what I paid before. Went next store to Kerry Toyota. Nothing available but used cars. Bought the used car and best warranty. Have had problem after problem. Just today swollen lug nuts so no rotation done and $190 to replace lug nuts. AC not working, seats won’t fold down, oil leaks, bottom cover not put on right, door fixed (would not stay closed. The mechanic scratched the door up. Would not fix. Offered me a new Camry today, only a 1/3 offer on trade in. Want 4x the payment for the Camry than I started off with the Elantra they suckered me out of. Terrible experience. More
We found everyone at Kerry Toyota to be helpful, Knowledgeable, and courteous. Things were done in a timely manner. Knowledgeable, and courteous. Things were done in a timely manner. More