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Key Auto Center of Somersworth

Somersworth, NH

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141 Reviews

221 NH-108

Somersworth, NH

03878

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December 16, 2011

went there to buy a car and saw craig all he did was bash people he works for and that is unprofesioal! he is not the type of person i would buy a car from !!! I did happen to see the car i wanted but will More

by amazon03867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
craig
Jan 25, 2012 -

Key Auto Center of Somersworth responded

Hello, We sincerely apologize for your experience at Key Auto Center. We also completely understand your frustration with your sales consultant and want you to know this is not the type of behavior we condone or accept from our associates. While we do our best to foster a positive environment for our employees and customers, we occasionally have an employee who becomes unhappy and chooses to act out in a manner that most would find offensive. Craig is no longer with the company and we hope this negative experience does not have a permanent effect on your perception of Key Auto Center. Please contact us right away if you would like to voice any more concerns at 800-611-7845. Thank you for the feedback and we hope your ownership experience has been satisfactory to this point.

December 06, 2011

Craig was a terrific salesman. He didn't try to persuade me into anything, and let me make my own decisions. He was very helpful with helping me find a car in my price range and letting me test drive them. More

by nicoleashburner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
November 10, 2011

My experience at Key Auto Center was VERY pleasant! I do My experience at Key Auto Center was VERY pleasant! I do not care for car shopping, but Shane and Marie made it BOTH satisfying and pleasant! The ca More

by Blujwel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Pouliot and Marie B Forbes
August 03, 2011

We are a one car family and when our car broke down beyond reasonable repair, we went shopping. We ended up at Key Auto because of a car we had seen online. We were greeted by Kevin who was exceeding More

by Shash17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin MacLean
July 27, 2011

My husband and I went shopping for a used car for our two teenage boys and we really enjoyed working with everyone at Key Auto. We decided to go out looking on a sunday morning not really sure when places op More

by proflex4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brown
July 23, 2011

I would like to take this opportunity to express my wonderful car buying experience at Key Auto Center in Somersworth NH. I had gone onto the website and picked two vehicles to look at. Both vehic More

by kpm6767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown
July 20, 2011

What a fabulous experience! The honesty was amazing, the forthright and integrity flows through every employee there. This was my first time actually feeling relaxed buying a vehicle. I not only recommend K More

by coastiekimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Marie
July 20, 2011

James is a wonderful sales person. As a heavy set woman I really feel out of place at most dealers. Salesman walking around like IRS agents, but at key they were down to earth just like me :) James and Mari More

by Jeanhaskle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Franco and Marc Smith
July 20, 2011

After recently having had two very disappointing experiences at local car dealerships where I live, I was very hesitant to visit another. However, upon a referral from a friend I went on over to Key More

by JTILL1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Lessard, Marie Forbes, Mark
July 18, 2011

My husband and I were in Key Auto last week (7/2011) looking for a larger vehicle for our family. Due to medical bills, students loans, even a repossession, we weren't expecting to a) be treated with v More

by denise_scotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brown, Mary
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