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Key Hyundai of Manchester

Vernon, CT

4.4
2,076 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,076 reviews

May 24, 2023

Very unpleasant sales people. Their inventory control is not good as they have no idea what cars are in stock More

by Joe Hyundai
Recommend Dealer
No
Employees Worked With
Joel Arteaga
May 11, 2023

Arianna and Steve were very helpful and friendly. . Great service and answered all my questions!! I would highly recommend them .. More

by Shirley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna and Steve
May 12, 2023 -

Shirley responded

Great place to buy a car !!

January 09, 2023

Last week we leased a 2023 Kona, our fifth Hyundai (purchased the Tucson and leased three Sonatas) from Ohio and other dealerships and this was by far our best experience! Jeffrey Ransom was knowledge More

by Lgake4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ransom-Sales, Marwan- Sales Manager, Shelby Ohayon
Jan 10, 2023 -

Key Hyundai of Manchester responded

Dear Lgake4, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

December 15, 2022

I had an appointment, but when I arrived I waited 25 minutes, then assigned to another salesman. I asked the salesman not to run my credit to allow me to get home to unlock the 3. He called me SEVERAL T More

by passionfire2022
Recommend Dealer
No
Employees Worked With
Jeffery ransom
Dec 28, 2022 -

Key Hyundai of Manchester responded

Dear Passionfire2022, Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at wecare@keycars.com or call our team at 203-877-6820 Ext 346. We’ll work with you to resolve any issues as quickly as possible.

November 30, 2022

Love the experience that I had at Kia Hyundai Dylan Valente is such a wonderful person very knowledgeable. I’m hoping this review gets into his file as the one I wrote previously I can’t find it anywhe More

by margaretjohnson
Recommend Dealer
Yes
Employees Worked With
Dylan Valenti
Dec 08, 2022 -

Key Hyundai of Manchester responded

Dear Margaret Johnson, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

October 24, 2022

Great experience, I love my car! The staff made it a quick and east process. More

by Rachel Batchelder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Jonathan Callahan
Oct 25, 2022 -

Key Hyundai of Manchester responded

Dear Rachel Batchelder, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 14, 2022

After a few exchanged emails, all communication just completely stopped. The dealership has really bad communication with prospect customers. This is coming from someone with 5 years of dealership exper More

by Perelliemedia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billmary Ortiz, Alysia McIntyre, Lizmarie Bonilla
Sep 16, 2022 -

Key Hyundai of Manchester responded

Dear Perelliemedia, Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at wecare@keycars.com or call our team at 203-877-6820 Ext 346. We’ll work with you to resolve any issues as quickly as possible.

September 05, 2022

Stopped in on Friday with a few questions and inquiry about Tucson’s in stock. Was greeted by my salesman Alex who welcomed myself, my partner, and my service dog. Everyone was more than welcoming to Bis More

by justinfisher70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 16, 2022 -

Key Hyundai of Manchester responded

Dear Justinfisher70, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 02, 2022

Today I went to Key Hyundia where my son's girlfriend bought her first used car with no service appointment at all to see if they could take it for a drive for a noise she heard - Todd DiBiasi drove with More

by Lennore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you Hyundia team!
Sep 20, 2022 -

Key Hyundai of Manchester responded

Dear Lennore, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 31, 2022

Jeff Ransom is awesome. He found me the perfect Tucson and made it perfect. I love it. More

by Punky2cats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ransom
Aug 05, 2022 -

Key Hyundai of Manchester responded

Dear Punky2cats, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.