Kia Country of Charleston - Service Center

A pleasure to go there The employees are pleasant, easy to talk to, ready to answer any question you might have. They do not treat you like a number. I used to dread going The employees are pleasant, easy to talk to, ready to answer any question you might have. They do not treat you like a number. I used to dread going to get my car serviced, no longer do. More

a good place to do business From the beginning, I needed a dealer that had empathy for me and my issue and I found that at Kia Country of Charleston. They made buying my new Kia From the beginning, I needed a dealer that had empathy for me and my issue and I found that at Kia Country of Charleston. They made buying my new Kia Rio as smooth as possible and I am very glad I went to Kia Country to buy my car. I was due a 90-day service checkup, and after contacting the service department about this, the service department responded quickly and performed my initial maintenance. The department was efficient and effective. I will have no problem taking my Rio back for regular visits. More

Service Department rating Always cheerful, pleasant and personable to us when we go to set up an appointment and also waiting for the service to be performed. Chelsea is just Always cheerful, pleasant and personable to us when we go to set up an appointment and also waiting for the service to be performed. Chelsea is just the best and always a pleasure to chat with her, beautiful young lady and always very upbeat and superb to us. Cannot say enough good things about her, More

KIA Country of Charleston Always pleasant, always in and out when promised. They have a checklist and give you their results. All this-and they wash it and vacuum it out! Great Always pleasant, always in and out when promised. They have a checklist and give you their results. All this-and they wash it and vacuum it out! Great place to do business! More

Quick and Easy I had received two service bulletins for my 2015 Soul. I went to the Kia Country website to look up the number to schedule an appointment but it was a I had received two service bulletins for my 2015 Soul. I went to the Kia Country website to look up the number to schedule an appointment but it was already after hours. I noticed that you could schedule a service appointment on line. Lo and behold I could also pull up my car's information with my telephone number and create a log in. The 2 bulletin items were already listed as needed services. Available appointment times were easy to choose from. The whole process was quick and will definitely be a plus as I tend to think of things I need to do in the middle of the night. I arrived at my 10:00 appointment and was greeted immediately with a smile. The chairs in the waiting area were comfortable and there is wi-fi. Coffee and bottled water were available. The work took only 30 minutes and then I was asked if I wanted my car washed and vacuumed. If my future oil changes and such prove to be this pleasantly efficient I will be one happy customer! More

awesome car service Always a joy getting car services there. They are fast, honest, just a wonderful atmosphere. Waiting room is always clean and comfortable. TV for ou Always a joy getting car services there. They are fast, honest, just a wonderful atmosphere. Waiting room is always clean and comfortable. TV for our convience, along with coffee. OK, I am a stickerler about public bathrooms, so I must say, how impressed I am to see waiting room bathroom is so clean, and fresh! More

always good Chelsea and the rest of the folks in service, to the person, are consistently excellent across the board. I don't often make reviews and when I do it Chelsea and the rest of the folks in service, to the person, are consistently excellent across the board. I don't often make reviews and when I do it's typically to help improve a process or product, but Kia Country is pretty extraordinary. They compare easily with our Mercedes, BMW and Lexus experiences. More

Service Dept. feels like family 2008 Kia Amanti owner who refuses to give it up!! The service department makes sure the car runs smoothly/protects me. Now that's family! 2008 Kia Amanti owner who refuses to give it up!! The service department makes sure the car runs smoothly/protects me. Now that's family! More

First Maintenance On 2014 Kia Soul Even though I am a low-mileage driver, I took my 2014 Kia Soul in for its first oil/filter change at about 2,300 miles. From the outset, everything w Even though I am a low-mileage driver, I took my 2014 Kia Soul in for its first oil/filter change at about 2,300 miles. From the outset, everything went very smoothly, from making the appointment to completing the service. The staff was very courteous and knowledgeable. My waiting time was minimal. I definitely recommend Kia Country of Charleston for the whole car experience from purchase to maintenance. More

Always Professional The service representative go out of their way to make sure that your concerns and issues are professionally taken care of in a most courtesy way. I h The service representative go out of their way to make sure that your concerns and issues are professionally taken care of in a most courtesy way. I have never had a better experience at a service department. They go out of their way to meet you needs. More