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Kia Of West Nyack - Service Center

West Nyack, NY

4.7
342 Reviews

342 Reviews of Kia Of West Nyack - Service Center

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October 31, 2019

Service I have never had a problem with KIA service. This time was an exception, but not because of the service. The technician mixed up the paper work, but t More

by JEANNEANDSUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Roberts
Oct 31, 2019 -

Kia Of West Nyack responded

I'd like to apologize again for this mistake. We are very glad that our Service Manager was able to step in and help. Thank you for trusting us with your business!

October 31, 2019

service my vehicle SHE IS VERY KNOWLEDGEABLE AND FRIENDLY .YOU ARE IN HANDS WITH HER VERY PROFESSIONAL. NEED MORE HOUR OF OPERATION MY CAR WAS IN GOOD HAND WITH HER . More

by JOHN0523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Bacchas
Oct 31, 2019 -

Kia Of West Nyack responded

John, thanks so much for the lovely compliments. It's great to know that you trust our service team here at Kia of West Nyack. Thank you again for your business.

October 31, 2019

Thanks Vincent I've never been treated better! Thanks to Vincent F!! He's informative and cares! Stellar treatment and will come back again and definitely would re More

by NPVF33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent, Ferretti
Nov 01, 2019 -

Kia Of West Nyack responded

We're happy to see that Vincent has earned your recommendation and your future business. Thank you so much for choosing Kia of West Nyack. We appreciate your business.

October 30, 2019

Oil change and new tires Timely service, good prices, clean facility and a willingness to provide what is needed- not more - not less. I highly recommend it to all KIA auto o More

by Rolando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
Oct 30, 2019 -

Kia Of West Nyack responded

Rolando - Thank you for this excellent feedback! We are grateful to have you part of the Kia of West Nyack family.

October 28, 2019

"Exceptional Service"-Michael Michael was very polite and extremely knowledgeable. He made sure the mechanics took a good look into my car. by writing down all my concerns, then ta More

by iriswilliams71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Williams
Oct 28, 2019 -

Kia Of West Nyack responded

We appreciate the recommendation! Thank you for the review. We are happy you had a good experience at Kia of West Nyack and we look forward to working with you again soon.

October 25, 2019

Vincent makes my reason for coming Dealership ship takes care of everything.....but Vincent in service is why I really come there...he makes everything perfect and as seamless as possib More

by Akhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 28, 2019 -

Kia Of West Nyack responded

Vehicle maintenance can be stressful enough. Our goal is to make it fast and easy so that you're back on the road in a safe and reliable vehicle. Thank you for choosing Vincent and the rest of our team at Kia of West Nyack!

October 23, 2019

Great fast service Went in to make an appointment for an oil change. They offered me the service on the spot. Service was fast, friendly and cost less than expected. More

by PUREBLUE0229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Erickson, Shane Bacchas
Oct 23, 2019 -

Kia Of West Nyack responded

Thank you for coming to Kia of West Nyack for your oil change! We love that our team could complete your service and get you back on the roads quickly. Have a wonderful day.

October 22, 2019

Good experience. My service guy was great. He took care of all my concerns and also a recall issue that I wasn’t aware of. Very friendly and eager to please. Overall e More

by stevepochini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2019 -

Kia Of West Nyack responded

Hi Steve - It's great to hear that our team was able to address all of your concerns as well as your recall repairs. We also appreciate your feedback regarding the wait time and apologize for this inconvenience. Hope to see you next time at Kia of West Nyack!

October 22, 2019

Routine Needs Vincent listened carefully to all my needs and concerns. Kept me informed during my entire wait time. Explained everything to me as well. Jorge has wo More

by ROJOGO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Vincent, Jorge
Oct 22, 2019 -

Kia Of West Nyack responded

It's so important that our customers feel confident in the work done to their vehicles and we love that you can count on Vincent and Jorge to address all of your concerns. Thank you so much! For all your future auto service needs, the Kia of West Nyack team will be here to help.

October 21, 2019

Service Advisor Vincent explained everything very clearly, he was informed and friendly. He gave me all the information that I needed to understand what my car requir More

by JOSECAR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Oct 21, 2019 -

Kia Of West Nyack responded

This is exactly what we love to read! Thank you so much for coming to Kia of West Nyack for your auto service needs. We hope to see you at your next visit.

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