Kia of Lansing - Service Center

Andy Hicks kept me updated during the service. Everyone is very friendly. When booking an appointment they get you in on time. Everyone is very friendly. When booking an appointment they get you in on time. More

Nicole always takes excellent car of my car needs. Very pleasant, never feel rushed, never treats me as if I do not understand my car. Very pleasant, never feel rushed, never treats me as if I do not understand my car. More

I was in and out in a very reasonable amount of time. Everyone I’ve worked with in the service department has been very eager to be helpful. Everyone I’ve worked with in the service department has been very eager to be helpful. More

Excellent service under bad weather circumstances at the time. Manager made sure my vehicle wasn't on a hoist in case we lost power then quickly completed my service after the weather passed. Love this serv time. Manager made sure my vehicle wasn't on a hoist in case we lost power then quickly completed my service after the weather passed. Love this service department. Always very courteous and professional. More

Staff and technicians were very polite and helpful. Communicated what the issues were and got them fixed quickly and got us back on the road. Communicated what the issues were and got them fixed quickly and got us back on the road. More

Quick, easy, and efficient at getting me in for oil change and tire rotation. Got me in on time and was out quick. change and tire rotation. Got me in on time and was out quick. More

They are super friendly and explain everything in detail, make you feel comfortable each time make you feel comfortable each time More

I’m always met with a smile. I’ve never had to wait longer than what they have explained to me when I arrived. The place is clean and inviting and staff is great! I’ve never had to wait longer than what they have explained to me when I arrived. The place is clean and inviting and staff is great! More

These people go above and beyond to make sure every thing is good with my cars.They keep me informed of upcoming maintenance. is good with my cars.They keep me informed of upcoming maintenance. More

The service manager was very pleasant and let me know how everything on my car was. Service was done very promptly! everything on my car was. Service was done very promptly! More