Kia of Leesburg

Got me in and out quickly. Very friendly and great service. A real good experience. Highly recommend. Very friendly and great service. A real good experience. Highly recommend. More

The job was good and the price they quoted was the price they charges did not charge more. Thank you they charges did not charge more. Thank you More

Very nice people there good waiting area I had a good service advisor and will go back service advisor and will go back More

Knowledgeable sales person, no pressure and very easy to work with. Made the leasing process very easy. Extremely helpful. work with. Made the leasing process very easy. Extremely helpful. More

Appointment on time. Service done quickly and effiently. Personel professional and courtesy. Waiting area clean and comfortable. Service done quickly and effiently. Personel professional and courtesy. Waiting area clean and comfortable. More

Steven Wiggins went provided excellent customer service and communication. He kept updated the entire time. and communication. He kept updated the entire time. More

Overall great experience. Jamie was very courteous and knowledgeable of her job. She is an asset to your company. Jamie was very courteous and knowledgeable of her job. She is an asset to your company. More

My car was done in record time on a busy day very happy to leave in a clean car to leave in a clean car More

Sales person ok. Vehicle was not detailed as well as I expected. Found out after getting home coolant reservoir was bone dry and radiator a bit low. Per usual with Vehicle was not detailed as well as I expected. Found out after getting home coolant reservoir was bone dry and radiator a bit low. Per usual with the “160 point inspection”. Very high doc fees, around $1200, which is pure profit. Dealer “value added package”:is standard and cost $1998.00. It can not be removed from invoice. More pure profit for things like windshield coating, head light deglazing, edge guard, etc. No one could tell me the deductible on this either. I heard $50/$100/$200 so who knows. Supposedly includes a lifetime power train warranty but most of those are very vague and usually only cover issues that are very rare. Finance was bordering on rude when I refused to buy any additional packages for thousands more. At one point he asked me if I had the funds available to pay for those unforeseen repairs if needed but I stood my ground. When I asked to explain the “value added package” I was already on the hook for he said it was in my paperwork. They did finally step up on my trade and said they were losing money, but I saw it advertised two days later for $5,000 more. Why did I buy? Right vehicle at the time, happy wife, and market is tough right now. Would I buy from dealer again? Probably not. Too much work, time, and aggravation. One more note. Vehicle would not crank before test drive, and I felt bad for salesman. Said key fob batteries were low and would be replaced. Obviously not the case as the next day the low key fob battery lit up on the dash so I’ll spend the 5 bucks to replace myself! More

Always on time, friendly, keeps you up dated , always reminds me to ask questions Shows confidence in their job . reminds me to ask questions Shows confidence in their job . More