Killeen Volkswagen

Purchased a new 2017 Jetta Bought car in December of 2017, I had a really great buying experience! Everyone was friendly and went out of way to work with me. Bought car in December of 2017, I had a really great buying experience! Everyone was friendly and went out of way to work with me. More

From great to worst How can you go from great to worst. By not been faithful to their returning customers. Returning customers are the ones that have the most value to yo How can you go from great to worst. By not been faithful to their returning customers. Returning customers are the ones that have the most value to you specially for those that shop locally. If you tell a customer that you are going to call them back, you better call them back. USAA should really back out from doing business with AUTOMAX, specially when most of your customers are either active military, retire or veterans. If you read this review, please shop outside where you will get better services and a much better deal. More

Happy ending to a rough start!!! Thank you to Mr Michael Rodriguez (Internet Director, Automax Killeen TX) for following up with me and your efforts to resolve the issues from my prev Thank you to Mr Michael Rodriguez (Internet Director, Automax Killeen TX) for following up with me and your efforts to resolve the issues from my previous (negative) visit. Mr Rodriguez was very patient in taking the time to listen to my concerns, he made me feel like a person not just another name on a file folder! So I returned to the dealership on Friday, Jan 12th around 1pm to give it another chance. I was greeted by salesman Dennis who was very gracious and welcoming. Dennis went the extra mile to take care of the small details related to my new deal - he had a positive spirit and made me feel comfortable which helped to calm the mini melt down I experienced at the start of our visit lol. Mr Charles Kenneaster, very professional, extremely nice man, made the final signing process a no pressure, comfortable experience!! Thank you all for taking care of me and restoring my faith in the car buying process. I am happy I returned and I am very happy with my new truck!! More

Our First New VW Sales is a job about building relationships. We could have gone anywhere to buy a car, but our sales representative Daniel is the reason we stayed to Sales is a job about building relationships. We could have gone anywhere to buy a car, but our sales representative Daniel is the reason we stayed to sign the papers. His dedication and determination to make the sales experience as trouble-free as possible will have us coming back. More

Great Experience!! I had such a great experience buying a car at Automax! The customer service was outstanding and I purchased the car I wanted for a great price! Thank I had such a great experience buying a car at Automax! The customer service was outstanding and I purchased the car I wanted for a great price! Thank you Alton and Maria!! More

Horrible service!!! Bunch of liars!!! I purchased a brand new car, the car was supposed to come with some accessories. The managers claimed they would called me back to fix the issue, they I purchased a brand new car, the car was supposed to come with some accessories. The managers claimed they would called me back to fix the issue, they never did!!!!! They even hunged up on me once. The General manager still hasn't called me back. At this point I wished I would never purchased from Automax... Round Rock location is way better!!!! I wished I would of gone there. More

Amazing Stephanie Terry was so helpful it was a blessing to have her help me find the better car I was looking for!! I'm very thankful for her Stephanie Terry was so helpful it was a blessing to have her help me find the better car I was looking for!! I'm very thankful for her More

Excellent!! Stephanie Terry was awesome!! When I first met her, she was very friendly and nice. She was also very helpful throughout the process of buying my dau Stephanie Terry was awesome!! When I first met her, she was very friendly and nice. She was also very helpful throughout the process of buying my daughter her first car. She has a very loving and kind spirit. Once again, thanks for all your help. The staff at Volkswagen was awesome as well. They were very nice to me and my mom. Thanks, Stacy White More

EXCELLENT! I have purchased a couple of cars here before and this has been the best experience so far. The dealership has always been of the highest quality to I have purchased a couple of cars here before and this has been the best experience so far. The dealership has always been of the highest quality to me and they continue to perform well with outstanding people . Thank you Stephanie Terry ( salesperson) and Lambert Borgandt ( closer) Appreciate you and the bang-up job More

Awesome Everybody was so nice and helped us out a lot. They did everything they said they would. I love my new car. Thank you so much for all your help. Everybody was so nice and helped us out a lot. They did everything they said they would. I love my new car. Thank you so much for all your help. More