problem addressed and I am satisfied. No run around. owned up, said we are sorry. that is good.
My salesman Tom was great. Used car was clean and price was fair.Car was brought to me. Great! Downhill from there. Getting the title info to my county took forever. There was 6 wks. to get it done and I was down to one day when I finally got it titled/licensed .I believe the info was mailed in week 4. Wasn't filled out correctly, sent back to dealer, supposed to be fast tracked, sat on someone's desk, never sent. 2 days before temp license expired I was calling AGAIN, shuffled around to people, given excuses about ill/injured relatives, and finally someone drove the title info down (80 miles) so I could race over to the county office with one day to spare. This was all very unprofessional. I have sympathy for the employees who were experiencing family issues, but that had nothing to do with my car sale. This is a very large dealership. I went to my county office 5 times to get this done and probably made an additional 5 phone calls to the dealership to get it sent. This was not my responsibility. It ruined the sale for me. Way too much mental energy for me.