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King City Chrysler Center - Service Center

Mt Vernon, IL

4.6
48 Lifetime Reviews Review Dealership

48 Reviews of King City Chrysler Center - Service Center

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February 23, 2021

"Very pleasant experience. Did not have to wait. Very..."

- jeffcopro

Very pleasant experience. Did not have to wait. Very efficient and reasonably priced. All in all a great experience and will definitely be returning for future maintenance.

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Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

King City Chrysler Center responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

February 06, 2021

"Awesome Service. I always get my oil changed at KCC...."

- DAVIDEKEEN

Awesome Service. I always get my oil changed at KCC. Kevin and the Service Staff are amazing. Over the years, I have had a few bad experiences with oil changes.....NOT at KCC. I can always rest assured that they haven't overfilled my oil, not tightened the oil filter and or nut. Thank you KCC for Phenomenal Service. Appreciate you!

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Yes
Employees Worked With
Feb 07, 2021 -

King City Chrysler Center responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that Kevin and our team have met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

November 11, 2020

"Kevin did an excellent job dealing with my uconnect..."

- pemeyers

Kevin did an excellent job dealing with my uconnect issues since I purchased this car. He has always been accommodating an d I get a loaner car while they work with Chrysler to resolve this intermittent issue

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Recommend Dealer
Yes
Employees Worked With
Nov 12, 2020 -

King City Chrysler Center responded

We are very happy Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

November 10, 2020

"Really good! Just nice people love coming there and..."

- cheyennelove.ci

Really good! Just nice people love coming there and seeing all the workers work together! I would recommend them to anyone buying a car! 💕 I love them

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Recommend Dealer
Yes
Employees Worked With
Nov 10, 2020 -

King City Chrysler Center responded

Cheyenne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

November 03, 2020

"Great job getting heat in truck. Thank you all you did...."

- theoshawjr1967

Great job getting heat in truck. Thank you all you did. You got my truck in and got it done in same day I so appreciate it.

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Recommend Dealer
Yes
Employees Worked With
Nov 04, 2020 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 08, 2020

"The staff were fantastic. You can be proud of your..."

- COXJO

The staff were fantastic. You can be proud of your service department. Kevin, Matt, and Richie. And also the young girl in your accounting department. I am very pleased with the service I received and have told several friends.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Richie and especially the young girl in the credit department. I am so sorry I can’t remember her name she was so nice
Oct 09, 2020 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

September 08, 2020

"Great, Friendly Staff and Outstanding Customer Service,..."

- joshuaqualls

Great, Friendly Staff and Outstanding Customer Service, we highly recommend King City Chrysler for all your vehicles and service needs, contact them today! For Sales contact Steve Lombardo, the best of the best!

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Recommend Dealer
Yes
Employees Worked With
Sep 08, 2020 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

September 01, 2020

"Great service department. Top notch service every time we..."

- Marla

Great service department. Top notch service every time we need them. Everyone is professional, knowledgeable, and willing to listen to the customer. Thank you King City Service Department!

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Recommend Dealer
Yes
Employees Worked With
Sep 03, 2020 -

King City Chrysler Center responded

We appreciate your business and our team looks forward to serving you again soon! Greg Krahn Service Manager

August 20, 2020

"Excellent service department. 12 years I’m brought my..."

- PISCES69W

Excellent service department. 12 years I’m brought my vehicle there for service and they’ve always taken great care of it. Thanks Kevin and the team.

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Yes
Aug 21, 2020 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

July 31, 2020

"Great dealership and a very good service department. The..."

- nipperbill

Great dealership and a very good service department. The staff here is definitely customer oriented and strive to help you any way they can. Salesmen treat you respectfully

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Recommend Dealer
Yes
Aug 02, 2020 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

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