King Mitsubishi

A very bad & ugly impression when service agent said that my appointment was not on today’s schedule! Then when he put in my VIN into system, voila!! I was in their system on I think 07 MAY when I had made t my appointment was not on today’s schedule! Then when he put in my VIN into system, voila!! I was in their system on I think 07 MAY when I had made this Oil Change Appointment!! HOPE LESSON IS LEARNED to Train Service Agents Better!! It was my 1st Free Oul Change & despite Service Agent’s Mistake, he did not offer to either do a free outside Wash nor a Free Vaccum!! More

Good service , no wait, but prices are typical of dealerships. A little higher than what you expect and hope you are getting all the things written up. dealerships. A little higher than what you expect and hope you are getting all the things written up. More

The service I received at King Mitsubishi for my car to get an oil change and tire rotation was excellent! Great customer service and not long. get an oil change and tire rotation was excellent! Great customer service and not long. More

This place always takes car of there customers!!! I have been going here since I bought my car in 2012 and satisfied even more every visit! been going here since I bought my car in 2012 and satisfied even more every visit! More

7500 mile service for Mitsubishi Outlander Great customer service. The mechanic did an excellent job and pointed out a need for the car in an honest manner. The waiting room is neat and clean Great customer service. The mechanic did an excellent job and pointed out a need for the car in an honest manner. The waiting room is neat and clean. More

Customer service sucks Customer service is a Joke. Very disrespectful to clients and inefficient problem solvers. Stay away from this dealer as much as you can. Sales is ok Customer service is a Joke. Very disrespectful to clients and inefficient problem solvers. Stay away from this dealer as much as you can. Sales is ok More

Fraud Sales Practice Worst dealer ever encountered . Fraud Dealership and Fraud Manager I wish i had more time to sue this people . The sales manager Bobby is fraud and Worst dealer ever encountered . Fraud Dealership and Fraud Manager I wish i had more time to sue this people . The sales manager Bobby is fraud and they have an unethical sales practice. Here is my personal experience. Since i don't have any nearby mitsubishi dealership, i requested for a car quote via phone (after my first test drive). Bobby provided a quote for the vehicle i was interested in. After reconfirming all the details of the vehicle price , i decided to go to the dealership to close the deal (Almost an hour drive from my home). He brought a printout of the quote . Now here comes the interesting part. The amount he quoted me was "288$" per month on a lease. But on the printout it was 388. I was shocked and asked him (Also showed him the text). He said"Oh that must have been a typo" . I honestly thoughy this must have been a typo from his side. So didn't argue. Disappointed, drove back home. Fast forward one week, i asked him for the newer model (2019) lease price. He quoted me a rate again. I asked him this time to send me the actual details including the sales price , discount/rebate via email in a proper format so that i don't have a bad experience like the previous time . He did not send me the details, but rather continued sending me text with the price . When i insisted on the quote, he said he will send the next day. Now next day he tells me that there was a calculation mistake and that the actual quote is different than when he initially said. Again- This could happen right ? I said "Fine, please send me the actual quote via email". He provided me "Again" a text quote, with the corrected number, but guess what ? The downpayment increased, than what i had actually told him for the quote. Net net- Absolutely unethical dealership or the manager of the dealership. I woudl never recommend this place to anyone. You don;t want to buy a depreciating asset from a place that is going to follow unethical policies to make their sale. More

Excellent service Super friendly very helpful staff Would definitely buy again from them Excellent service great ambiance They helped me even when they were about Super friendly very helpful staff Would definitely buy again from them Excellent service great ambiance They helped me even when they were about to close More

Scheduling, efficiency and no hiccups. Number one in my book Scheduling, efficiency... no hiccups. Kevin is always helpful, make sure my car is safe and going to keep on running. I appreciate the timely work Scheduling, efficiency... no hiccups. Kevin is always helpful, make sure my car is safe and going to keep on running. I appreciate the timely work More

Exceptional experience! The people here were very knowledgeable about The vehicles they were selling, and treated me with the upmost curtesy and respect. I really appreciate The people here were very knowledgeable about The vehicles they were selling, and treated me with the upmost curtesy and respect. I really appreciated how friendly they where and how they weren’t overly pushy about making a sale like most other car dealerships. More