These guys are very simple lying to their customers, scam them, wasting their time and then back up from the deal!! And all that backed by the dealership management!
Vangelis Papoutsakis promised me by writing to provide the special and “unbeatable“ rates for the trade deal for the new Escalade, but at the day of the deal he backed up and told that this deal wasn’t approved by him sales manager.
Once I showed his writing offer to another dealership and they called him to verify the numbers he gave me, Mr Papoutsakis told them that he wouldn’t honor his offer and his writing promises to me.
His sale manager Jim knew about this issue, called me and told “we pass on you in this deal”
THE WORST EXPERIENCE I HAVE EVER HAD WITH A CAR DEALERSHIP. STAY AWAY FROM THESE LIARS!!!!!!!