King Windward Nissan
Kaneohe, HI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Received excellent customer service from the moment I walked in the door until I drove away in a new car. walked in the door until I drove away in a new car. More
Your staff is very warm, friendly, and helpful. I like that your staff also explained the vehicle charging options at the dealership. I like that your staff also explained the vehicle charging options at the dealership. More
Jess Kondo was wonderful beginning to end! She is knowledgeable, caring, and has excellent customer service. Thank you to Jess and everyone at King Windward Nissan! She is knowledgeable, caring, and has excellent customer service. Thank you to Jess and everyone at King Windward Nissan! More
Offered buying options to consider. Listened to my concerns and needs in selecting the right choice. Overall, a good experience Listened to my concerns and needs in selecting the right choice. Overall, a good experience More
They are friendly and helpful. Matt goes out of his way to get the best deals and discounts. Matt goes out of his way to get the best deals and discounts. More
Honest, professional, courteous. Lisa and Melvin took time to explain all the little things on the great deal we got. They made us feel welcome and this created an ‘at home’ feel. Lisa and Melvin took time to explain all the little things on the great deal we got. They made us feel welcome and this created an ‘at home’ feel. The Finance Department was also well organized so we breezed through the paperwork More
Wally was very helpful and made sure to show me all available options, he was very helpful in deciding what car to purchase. available options, he was very helpful in deciding what car to purchase. More
Christian Steven don’t give me a good customer service. First we txting each other about the price and we agreed on it but when I already in there to sign, the price is little bit high. Because of that I t First we txting each other about the price and we agreed on it but when I already in there to sign, the price is little bit high. Because of that I told it’s okay even its different price but just give me free floor mats and trunk mat (I mean rubber). He told me yes because the car doesn’t come with floor mat and trunk (he mean the carpet). I told him what I mean is the rubber because the car should have the carpet already. He insists that it’s not come with the carpet mats. I’m glad I check the window sticker and it’s really says in there that it comes with carpet mats. I don’t know if he trying to trick me or he just doesn’t know about the car he selling. After that I left to get my wife so that she can sign the documents. Before we comeback me and Christian txting each other and we agreed that he will give me the rubber floor mats and the rubber TRUNK or cargo mat. When we comeback in there to get the car after signing the papers, NO TRUNK MAT.I even ask him and he said only floor mats is free. I just said okay because I got to much already with promises that not been honor starting with the price of the car until about the rubber mats. I have our txt conversation for my evidence about the rubber mats. The last thing also when we getting the car, he just give me the key and he doesn’t follow the steps like explaining about the car. I bought a lot of car and I know the last steps always is the Salesperson need to do the last walk through and explain about the features of the car. But him he just give me the key and GOODBYE! He is lucky that we just want another car for our TURO business, or else I will not buy that car because of his customer service given to me. More










