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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,199 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,199 reviews

April 02, 2024

Love my Jeep Compass haven’t had any problems with my Jeeps. At less nothing serious More

by wildarla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

went above and beyond what they did for me. would recommend them to anyone if they were looking to buy a car, More

by SADIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Greg hooked me up, a super fast and easy car-buying experience. Highly recommend if you are looking for a jeep wrangler More

by mattkritzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Staff was great and easy to work and answered every question. I would highly recommend. More

by Wlansinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
March 30, 2024

Great customer service. Chris was a knowledgable and low pressure. Purchased a used jeep with some imperfections and they immediately scheduled to have it repaired. Great More

by lisafetzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

One of the easiest transactions ever. Would buy from again and recommend to friends and family. More

by DKHART1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Joe hilliard. Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down More

by SHVDMONKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Don Jacob’s was a great salesman but unfortunately we had someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 mor More

by marcellakramer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance lady that helped us but when I called few days later I was told she no longer worked at Klaben
Mar 29, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Marcella, Thank you for taking to time to share your feedback and having some additional conversation with me by phone. The team is deeply disappointed with the timeline of events you described. We are better than this and we failed to provide the level of service you deserve. No excuses. Loyal customers like you make our business possible. Your feedback indicates the team failed in preparation of your arrival to ensure a seamless experience. The cadence of these events is unacceptable. I sincerely apologize that we jeopardized your loyalty and consideration. You deserve better and should expect the level of service you appreciated in your previous experiences with Don. I am hopeful that our communications demonstrate our gratitude for your business over the years. Our commitment to serve you well in the future is unwavering. We sincerely appreciate your feedback as it allows us to take accountability, reflect, coach and counsel our team to avoid repeating our mistakes. We are thankful you and Robert have given us the opportunity to serve your vehicle needs over the years and are anxious to restore your confidence. Please retain my contact information and don’t hesitate to reach out at ANY time for ANY reason. Thanks, Timothy Beane Sales Manager 330-673-3139 ext 506

March 29, 2024

We really appreciated all the help we received from Brian and from Chris. They are very personable and easy to talk to. More

by loucraw13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Chris was thorough, attentive, available when I had questions, knowledgeable and overall very nice person. More

by Lms080710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.