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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,195 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,195 reviews
August 01, 2017
New jeep I love I. Florida and decided to by a jeep while visiting home. They were quick and Dylan was a good guy to deal with. I love I. Florida and decided to by a jeep while visiting home. They were quick and Dylan was a good guy to deal with. More
by Brian M Dent
Employees Worked With
Dylan Horak
Helpful August 01, 2017
Great Experience Great - professional experience on every front - sales representative John Coco and Kim Devlin in finance- low key - treated like a king - would reco Great - professional experience on every front - sales representative John Coco and Kim Devlin in finance- low key - treated like a king - would recommend to anyone that needs a good vehicle sold by professionals More
by Mark Lee Barebo
Employees Worked With
John Coco III, Kim Devlin
August 01, 2017
Very easy experience the dealership was very welcoming and made us feel like we mattered. There was no pressure to purchase or trying to talk us into something we didn't the dealership was very welcoming and made us feel like we mattered. There was no pressure to purchase or trying to talk us into something we didn't want. We were looking for a car for my husband but I ended up purchasing one instead. If there had been 2 vehicles like the one we got, they would have had 2 sales! We had seen a car online that we were interested in - once we called and asked about it, they had it all washed up and ready for us to see it when we arrived. Nice touch. John Coco was a very nice guy and is still on the lookout for our second car. Kim in the finance department was very nice and explained all the paperwork completely. She was quite busy the day we were there, but she never made us feel like she was rushing. Overall, we were very impressed. And will return again if they find what we are looking for. More
by Soozee
Employees Worked With
John Coco III, Kim Devlin
August 01, 2017
GREAT EXPERIENCE!! We test drove 2 vehicles and Carl & the Klaben team went out of their way to make the deal happen. Kim made the paperwork go smoothly too. After 2 day We test drove 2 vehicles and Carl & the Klaben team went out of their way to make the deal happen. Kim made the paperwork go smoothly too. After 2 days of going to several dealerships everyone at Klaben was much more knowledgeable and professional than any other dealership we went to. We love our new Durango...Thanks!! More
by wendmc725
Employees Worked With
Carl Esker, Kim Devlin
August 01, 2017
Amazing I've been looking for a truck for about a month with no luck. I got on Klaben's website and found a truck I liked. I basically made the deal over the I've been looking for a truck for about a month with no luck. I got on Klaben's website and found a truck I liked. I basically made the deal over the phone. There was no, no hard sales pitch, and it went very smooth. More
by sharylmark
Employees Worked With
John Coco III, Kim Devlin
July 31, 2017
Always amazing experience!! Everyone is always great and friendly! Gilbert got me exactly what I wanted and went over and beyond to help me figure out how to work my new car! I Everyone is always great and friendly! Gilbert got me exactly what I wanted and went over and beyond to help me figure out how to work my new car! I wouldn't go anywhere else!! More
by Sammyjo9008
July 31, 2017
Jeep Renegade Trailhawk We stopped in to check out the Jeep Renegade Trailhawk and wound up turning in our leased car and purchasing the Jeep that very day! Wonderful salesm We stopped in to check out the Jeep Renegade Trailhawk and wound up turning in our leased car and purchasing the Jeep that very day! Wonderful salesman, Jon Coco! More
by Jeep owner
Employees Worked With
John Coco III
July 31, 2017
Team Work from the front door to vehicle pickup. I stopped by to look at a Jeep I saw from the road. The Sales Team of John Coco & Caleb Jacobs took the time to show me all the features that this Je I stopped by to look at a Jeep I saw from the road. The Sales Team of John Coco & Caleb Jacobs took the time to show me all the features that this Jeep had to offer. They got together with their Sales Manager to work out the trade details which BTW were GREAT for me. Then doing the paperwork with Kim Devlin was very pleasant, she is a xxxxxxpro. Thank you goes out to the entire Staff. They made it clear that my experience with the sales team did not stop. Klaben wanted to earn my return business by keeping the Jeep in tip top shape with regular service & maintenance. I believe they mean it. I will make Klaben my vehicle service center. More
by Robert G Williams
Employees Worked With
Caleb Jacobs, Chuck Lindon, John Coco III, Kim Devlin, Jeff Reider
July 30, 2017
Corey is a Deceiver and a liar. I came to Klaben to get a Chrysler recall repaired , and to also check the check engine light that was on . I was informed by your service writer C I came to Klaben to get a Chrysler recall repaired , and to also check the check engine light that was on . I was informed by your service writer Corey that the reason my check engine light was on was because of my left front catalytic converter had failed and needed replace . Corey begin to explain to me the details of the repair in how much it would cost . I am fully aware of the pricing and I had already priced out a Mopar part. Corey gave me an outlandish dollar amount of over $1400 to repair just one catalytic converter . He explained there was labor to remove the O2 sensors and he didn't even refer to my history and see my O2 sensors have been replaced by Klaben less than a year ago and should be under warranty . That was the first overcharge secondly I contacted another Chrysler dealership which gave me a price of $700 for the left front catalytic converter . But on the day of question since my vehicle was there getting a recall repaired I was going to have whatever the problem was with the check engine light repaired . I didn't know that Corey would give me a price that was not accurate overcharging in labor it's seem to me that because I was getting a no charge service done they wanted to make back the money some type of way and wanted to overcharge me by more than half of what the job called for. To top all of that off I have some jewelry earrings in question exactly 6 pair of earrings and a ring in my car next to the cigarette lighter in an enclosed part of the car and when I got back home my earrings were stolen . Mind you they are costume jewelry and I hope the mechanic didn't quit his job thinking that the simulated looking diamond type jewelry was real he was grossly mistaken. I will never ever come back to that service department as long as the own the car. I will continue to buy a Chrysler products from Don who works in sales but I will never use the service department ever again . As far as I am concerned Corey is a poor example of a service writer, dishonest, and flat out liar he is a poor representation for Klaben Chrysler service department . When I arrived to pick up my vehicle I was fully aware of the pricing and the labor charges the part price everything that it would take to repair my car and to give me a price nearly $700 more is ridiculous. when I arrived to pick up my vehicle I was fully aware of the pricing and the labor charges the part price everything that it would take to repair my car and to give me a price over $1400 is the reason why customers don't trust dealerships and feel like women will be taken advantage of because the male service writers think that women don't know . I on the other hand am a woman who knows my stuff. My opinion of the service department is one that I will not recommend anyone to go to for a repair . You have lost my business and frankly you probably don't even care because I've done recall work there and you feel you haven't made a profit. I will be taking my vehicle to a Chrysler dealership in my city, whom when I called gave me an accurate price for the repair I need to turn off my check engine light right off the bat they seem honest And won't try to rip a woman off. More
by wjacque2002
Verified CustomerJuly 30, 2017
Best place to buy/lease Tried out my first lease. Carl and Brandon answered all my concerns/questions. They were so helpful and easy going. Would highly recommend to everyone Tried out my first lease. Carl and Brandon answered all my concerns/questions. They were so helpful and easy going. Would highly recommend to everyone! More
by SHELB
Employees Worked With
Brandon Brinko, Carl Esker
