Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,687 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
joe hillard does a great job at keeping us informed of our vehicle . mike hall does a great job of service needed and keping it clean during the repair process. thank you both. our vehicle . mike hall does a great job of service needed and keping it clean during the repair process. thank you both. More
The service department will informed of all work is being done. They do not try to oversell you on any work you need done. They do not try to oversell you on any work you need More
The service center workers were friendly and efficient at checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. checking me in, answering my questions and explaining what would be done to my car.i also like the riding service they provide for free. More
My rating is based upon the failure to fix a serious warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which co warranty issue. The original visit for service was several months ago. The critical part is a new radio that controls the operating screen which controls the heater, defrost, seat and steering wheel heaters. The dealer had to order a new radio and did not have a delivery date. Finally, the radio came in and it was discovered to be faulty. Another radio was ordered with no idea of when it will come in. Thus far we are going on 4 months and counting. This is one of four vehicles I have purchased thru this dealership in the last several years. The communication from the service department was fine but the results were severely lacking. More
Dropping the jeep off was extremely long. Waited to be serviced by an attendee to check in Jeep. Waited to be serviced by an attendee to check in Jeep. More
Employees were all friendly an listened to me about my radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. radio issues. The radio was replaced under the warranty. I also had the oil changed and the tires rotated. More
Was greeted in a timely manner. Dropped my car at 7 am for an oil change. Was told they would wash car. Didn’t get call to pick up car as stated. Called 4 hours later to find car wa Dropped my car at 7 am for an oil change. Was told they would wash car. Didn’t get call to pick up car as stated. Called 4 hours later to find car was ready for pick up. Went to get car and it was not washed More
My recent oil change and tire rotation was awesome. Everyone went above and beyond to make our visit as pleasant as an oil change can be. Everyone went above and beyond to make our visit as pleasant as an oil change can be. More
Albert was friendly and helpful. He took my information and then showed me to the waiting room where I waited for my car to be serviced. He took my information and then showed me to the waiting room where I waited for my car to be serviced. More
Yes! I’ve been a Klaben customer for over 25years. That why I keep coming back. I service is very very good. Enuf said! I’ve been a Klaben customer for over 25years. That why I keep coming back. I service is very very good. Enuf said! More