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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,699 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,699 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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January 10, 2023
My rating is for the service center only. They were very professional and helped me out in any way they could. I appreciated that very much. Amanda Davis is the associate who assisted me and They were very professional and helped me out in any way they could. I appreciated that very much. Amanda Davis is the associate who assisted me and made sure to keep me updated and informed on what was going on with my vehicle. Very professional- you better keep her, she’s a good one. If I buy another vehicle from Klaben you have her and the other employees in the service department to thank for it- top notch employees- they are your saving grace from the “salesmen” who aren’t particularly honest- I’ll just leave that there. Sincerely, Tammy Weaver More
by tammy2245
Verified CustomerEmployees Worked With
Amanda Davis
Helpful January 10, 2023
Work was completed quickly and well, but I still have the problem of fumes in my car. problem of fumes in my car. More
by Craig
Employees Worked With
Other Employees :
Dennis Terlaak, Clayton Williams, Matt Caldwell, Amanda Davis
December 30, 2022
Dylan was very knowledgeable and trustworthy. I have always been leary of car dealerships to fix vehicles however Klaben Ford and Dylan changed my opinion. Dylan was very professional and I did n I have always been leary of car dealerships to fix vehicles however Klaben Ford and Dylan changed my opinion. Dylan was very professional and I did not feel like I was getting ripped off. Their price was very competitive to where I normally go plus as a plus Klanen comes to your location (if possible) to work on car. This was very convenient as I did not have to leave my house while my oil 2as changed and transmission issue addressed. Highly recommend More
by ksackela
Employees Worked With
Dylan
December 28, 2022
I was in from out of town and there were able to get me in for service very quickly. I also saved over $250 by having my service done over 500 miles from home. I was VERY disappointed that now there is a n in for service very quickly. I also saved over $250 by having my service done over 500 miles from home. I was VERY disappointed that now there is a noise coming from my front end when turning. Clayton was great in assuring me I can have it looked at by my local dealer and they will cover repairs that are necessary. More
by Stonedifried
Employees Worked With
Clayton, Clayton Williams
December 27, 2022
Nikki was so pleasant to speak to, almost uplifting and so positive. She was actually excited to let me know that the mechanics found the problem with our Town and Country and in addition that they had not so positive. She was actually excited to let me know that the mechanics found the problem with our Town and Country and in addition that they had noticed another issue and were fixing it as well. It was totally unrelated to what we had brought it in for and was covered under our warranty. She just has a very positive attitude and is a pleasure to speak with. Way to go Nikki, you customer service is outstanding! More
by nighthawkbk
Employees Worked With
Nikki Ripley
December 26, 2022
Amanda went above and beyond to explain in detail the repairs that were needed for my vehicle. She should be recognized for her fantastic customer service and honesty! repairs that were needed for my vehicle. She should be recognized for her fantastic customer service and honesty! More
by mcclaybb
Employees Worked With
Amanda Davis
December 26, 2022
Warranty work was completed and seems just fine so far, do notice slight odor still, but it took along time to apparently receive approval, get the parts, and be scheduled for service. So hopefully after do notice slight odor still, but it took along time to apparently receive approval, get the parts, and be scheduled for service. So hopefully after a will the smell from the fuel system leak will disappear. Didn't know my warranty work would become so a problem to have done. More
by odbking
Employees Worked With
Other Employees :
Matt King, James Arnold, Dennis Terlaak, Clayton Williams, Matt Caldwell, Amanda Davis
December 23, 2022
Amanda was fantastic, she listened to the issues and made sure everything was checked out completely and addressed. She explained everything at the completion of the service. sure everything was checked out completely and addressed. She explained everything at the completion of the service. More
by katnew49
Employees Worked With
Amanda Davis
