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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.7
1,699 Reviews

1,699 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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December 11, 2020

I saw Kim Rafferty in the service center and she was great to work with. She was knowledgeable, friendly, and got my Jeep done in a timely manner. I got my Jeep brand new in April and it’s driving bette More

by Kmr1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
December 11, 2020

I was able to drop off my Jeep for service and come back later to pick it up. I didn’t have to wait in the lobby for it. More

by cheneylc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
December 09, 2020

Great service and everyone is super nice. Very clean and social distancing in effect . They listen to what you have to say and take that into account. More

by MFSKLAMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham, Kim Rafferty
December 04, 2020

we had some repairs done. Their was a few hiccups along the way but the service department went above and beyond making sure we were happy before we picked our jeep up. More

by GSWIRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
December 01, 2020

Staff and Crew are awesome here. Always positive vibes and great service. Work has always been prompt, waiting area is clean and distanced, any questions are responded to in a timely manner. These guys ro More

by ahughes6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Corey Graham, Kim Rafferty, Todd Bamm, Dan Kalifoot, Scott Sobie
November 30, 2020

Great experience! I showed up for pick up at the wrong location and my ride had left! A salesperson was super quick to offer me a ride to the service dept a half mile down the road! My phone service per More

by GPSUVGRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rafferty
November 30, 2020

Klaben always takes great care of me and provides the best service! Staff always super friendly and welcoming, definitely the best dealer I’ve ever worked with and will only buy my cars/ service from the More

by jakeballard4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Corey Graham
November 28, 2020

Great service department. They got my Rubicon in and out quickly for my standard maintenance. We even discussed some planned upgrades and add ons I am planning to do. More

by rheiserii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
November 27, 2020

Justin is amazing. Thanks Justin for being so awesome, getting the Jeep light fixed so quickly. As a single mom, much appreciated. Thank you again. More

by kangle1997
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett, Kim Devlin, Jeffrey Beane
November 26, 2020

I have dealt with Justin for many of years on all my Dodge vehicles and he has always done a great job to get the vehicle in and out ASAP Great Person. More

by Dan W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
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