Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Gene Kallmeyer - Best Salesman My father has been buying cars from Gene for quite some time so when it was time for me to buy my own car, I went to him. He cares not only about putt My father has been buying cars from Gene for quite some time so when it was time for me to buy my own car, I went to him. He cares not only about putting you into a good car, but he genuinely cars about fair pricing and getting you everything you want and need. I'd recommend him to all of my friends. More
I only buy from Klaben We have been buying all of our vehicles from Klaben for the past 15 years. Rich Klaben and Kenny King treat us like we are a part of their family. Ken We have been buying all of our vehicles from Klaben for the past 15 years. Rich Klaben and Kenny King treat us like we are a part of their family. Kenny King made purchasing a vehicle easy and not complicated. We also worked with Dave Mott on this last purchase. Dave was very informative and knowledgeable about our vehicle. Dave went over everything and setup some of the features for us. Kenny and Dave work very well together. Everything went smoothly. My family and friends already know I only buy from Klaben. Klaben is the only dealership I recommend. Thanks Guys! More
My New Lease of a 2016 Ford Escape Dave Mott is an excellent Salesman. He is not pushy and will do everything possible to keep a customer happy and to come back. I will always come back Dave Mott is an excellent Salesman. He is not pushy and will do everything possible to keep a customer happy and to come back. I will always come back to Klaben Ford, David Mott. More
Good sales people, Good Service, Good Price Third Vehicle in 4 years, great place to buy a car. Always taken care of and feel I got a fair deal. Gene does a great job working with me or my Daugh Third Vehicle in 4 years, great place to buy a car. Always taken care of and feel I got a fair deal. Gene does a great job working with me or my Daughters. More
Excellent Tim was great! He helped me get a car even though I thought I couldn't get one. Told all my friends and family about him. Thank Tim!!! You did an grea Tim was great! He helped me get a car even though I thought I couldn't get one. Told all my friends and family about him. Thank Tim!!! You did an great Job. More
Great Experience. Working with the team approach Kenny King made purchasing a vehicle rather fun while Tim Sterling was very informative and knowledgeable about our veh Working with the team approach Kenny King made purchasing a vehicle rather fun while Tim Sterling was very informative and knowledgeable about our vehicle. Tim went over everything and setup some of the features for us. I am not much of one to recommend a dealership however I would make an exception for Klaben Ford Lincoln. Kenny and Tim work very well together. Everything went smoothly. I will tell family and friends about our purchase and probably buy another car from Kenny, Tim and the Klaben family. More
Comfortable atmosphere and friendly employees This was only my second time purchasing a vehicle and after a bad experience the first time at another dealership, I was a bit nervous. From the momen This was only my second time purchasing a vehicle and after a bad experience the first time at another dealership, I was a bit nervous. From the moment I walked in the door, I wasn't just a customer, I was treated like a friend by everyone there. There was never any pressure to make the purchase and based on what I was looking for, Phillip found the perfect car for me. He took the time to go over every detail of the sale and made sure I understood it all. Then when it came time to meet with Jenn from finance, he personally introduced me to her. The experience with Jenn was the same as it was with Phillip. She went over the details of financing the vehicle and additional service/warranty plans I could add. She never pressured me into choosing a certain plan, she simply recommended which one would be best for me. Because of Phillip and Jenn, I felt confident in each decision I was making. I knew I was being given the options that were the best for me and I wasn't given anything unnecessary. Finally, once all the paperwork was signed, Phillip gave me a few Klaben totes to clean out my old car. He even helped me move them to my beautiful new car and made sure I had gotten everything. Everyone at Klaben Ford Lincoln is professional and courteous. Even if they're just walking by you, they'll smile and say hello. It's hands down the best dealership I've been to. If you're in the market for a new or certified pre-owned vehicle, I highly recommend Klaben and Phillip McCoy! You'll be well taken care of and you'll walk out of there with the vehicle you want and love. I will personally be making all of my future purchases here! More
Integrity - Understanding - Fair Pricing - Great Service I've been buying cars for over 45 years and have never written a review. However, after dealing with Klaben Ford Lincoln I felt compelled to say some I've been buying cars for over 45 years and have never written a review. However, after dealing with Klaben Ford Lincoln I felt compelled to say something. Their "team approach" to selling was a great experience for my wife and me. Joe Bellian and Nate Bryant couldn't have been more attentive to our needs and kept us abreast of all that was going on during the entire sales process. When the day finally came for us to pick up the car it was a very pleasant experience. Our financing was handled in a very professional manner by Christine Klaben. She was knowledgeable and courteous and got us on the road in no time. Joe and Nate saw to it that the car was ready and looked fabulous when we were finished with Christine. They went over the entire car and explained and even set up features for my wife so it was easy for her to take advantage of all that the MKZ offered, which is a lot! I would have no hesitation recommending Klaben as a must visit when buying your next car. More
Knowledgeable, friendly, professional I came in to test drive a new MKZ, and review my options. Joe and Tyler were incredibly helpful, candid, and knowledgeable about the vehicles and I came in to test drive a new MKZ, and review my options. Joe and Tyler were incredibly helpful, candid, and knowledgeable about the vehicles and the service. There was no 'push' to get me to make any purchasing decisions. They let me ask questions, answered my questions, compared the operation/options to other vehicles in the Ford umbrella, and discussed advantages to Certified Pre-Owned vs. New. Would definitely recommend Joe and Tyler to somebody who knows what they are looking for, thinks they know how it works, but want some confirmation on the vehicle and it's options. More
Very Friendly Matt Moyers was great to work with. He was very knowledgeable about the vehicle we were interested in and at no time did we feel pressured into anythi Matt Moyers was great to work with. He was very knowledgeable about the vehicle we were interested in and at no time did we feel pressured into anything. We came in to just look, but ended up turning in my lease and leaving with a brand new truck. He was very patient with us and was willing to work with all of our requests and even helped keep an eye on our 2 year old while we were going through the buying process. All of the staff was very friendly and easy to work with and I would gladly recommend Klaben to anyone. More