Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome Service! We have all our vehicles serviced with Klaben! Kim is a joy to work with and very knowledgeable. Thank you for always getting us in and out in a timel We have all our vehicles serviced with Klaben! Kim is a joy to work with and very knowledgeable. Thank you for always getting us in and out in a timely manner! More
Awesome service department! I have purchased many vehicles from Klaben and always had Klaben service them. Having a Lincoln I use the concierge service since I don’t live in Kent I have purchased many vehicles from Klaben and always had Klaben service them. Having a Lincoln I use the concierge service since I don’t live in Kent. Perfect for me! Service department is excellent. Kim Wolfram keeps me informed and gets my Corsair returned to me ina good time frame. More
Turnkey Awesomeness!! From the initial phone call I received stellar service. An errant middle of the day deer destroyed the from and passenger side of my truck on Father' From the initial phone call I received stellar service. An errant middle of the day deer destroyed the from and passenger side of my truck on Father's Day. I told the kids I was fine and this is why we have insurance and go to Klaben! My appoint was made, my service advisor greeted me, assured me that my truck was in good hands. He co-ordinated with my insurance and handled everything. I got regular phone calls and messages updating me on the repair progress. I never once felt out of the loop. When we picked my truck up it was PERFECT. It was hard to believe it was the same truck! As a bonus it was cleaned and detailed. Everything operated normally and we felt like we were driving a new vehicle home. They even took care of returning our rental! Stellar performance, excellent customer service. I couldn't ask for more. More
As always, service at Klaben Ford was top notch! From the first phone call to the time I picked my vehicle up. Ford kept me informed. Joe even called on the days when he knew my vehicle wasn't ready. He call first phone call to the time I picked my vehicle up. Ford kept me informed. Joe even called on the days when he knew my vehicle wasn't ready. He called just to check in with me and let me know what was going on. More
I have used this dealership for years for all my service and have been very satisfied with them and the way that I have been treated. and have been very satisfied with them and the way that I have been treated. More
Mona Crooks at Klaben always excellent care with. She is ciurtious,professional , And knows her job. She is on time. Answers all our questions and we always feel like we are treated with respect. ciurtious,professional , And knows her job. She is on time. Answers all our questions and we always feel like we are treated with respect. More
Better face mask ALL the various employees need to wear decent mask. Some had on mask that didn’t cover their face appropriately. Gloves should also be worn by all. ALL the various employees need to wear decent mask. Some had on mask that didn’t cover their face appropriately. Gloves should also be worn by all. More
my truck was serviced correctly & inexpensivly been dealing with klaben for 25 years & have always been pleased. would recommend this dealer for service or sales to anyone who will listen.i own mor been dealing with klaben for 25 years & have always been pleased. would recommend this dealer for service or sales to anyone who will listen.i own more than 1 ford to service. More
Friendly. Not pushy. Willing to work with your needs to keep me within my budget. Car was prepped and ready on a late Friday night. keep me within my budget. Car was prepped and ready on a late Friday night. More
I have always had very great service when coming to this facility. Mike Cooney always treats me with respect and always goes above and beyond to help you get the best deal. Jennifer was very easy to work wi facility. Mike Cooney always treats me with respect and always goes above and beyond to help you get the best deal. Jennifer was very easy to work with when it came to signing all the paperwork and very nice. Will be back when my lease is up! More