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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
982 Reviews

982 Reviews of Klaben Ford Lincoln of Warren - Service Center

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February 11, 2021

The Body Shop did an extraordinary job of fixing my paint by blending the areas of scratches to the surrounding original paint. The paint was Ruby Red Tricoat metallic-a very difficult paint blend. More

by ACLAY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Davies
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Aclay0, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 11, 2021

Team was awesome, courteous & repectful, even washed my car. Made sure everything was right with my vehicle, very important in Ohio winters. They would be highly recommended More

by sweet16theoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Sweet16theoz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 10, 2021

This is the 3rd new vehicle I bought from Klaben Ford, each time I felt comfortable and trusting. Each person I dealt with, sales, finance and service were great! More

by LIVETORIDEOHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for your kind words and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2021

The staff were all very nice. The facility was clean and well distanced. Only took an hour. My car looked very clean once they were done and it is running well. More

by GABMAT0108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Your satisfaction is our top priority. Thanks again for your business! Take care!

February 10, 2021

Efficient !dependable! and excellent service !The Efficient !dependable! and excellent service ! The service team covers all aspects of the service needed to maintain your vehicle I would recommend More

by Kallgoodster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Klaben Ford of Warren

February 10, 2021

Klaben is the most friendliest dealership I have been to. All the staff and mechanics deserve recognition for their deli hence to serve the public. The are very informative and friendly. You feel welcome wh More

by SGRIMM7959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob was very nice and a great mechanic! Always looks for all the things that needs done and brings work to his friends there as well as others! , Karl Fauvie
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

We're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

February 08, 2021

Always great. Never a problem.short wait. Free coffee. Tv programs. Magazines to read and nice music.nothing else to say about an oil change. Thanks for the car wash. More

by COBRA1006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for leaving such a great review and high star rating. At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2021

Had scheduled a service appointment, upon arrival was greeted with friendly associate. Didn't have a long wait at all, very pleased with the staff! More

by dstoneking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for leaving such a great review and high star rating. At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2021

Called made appointment and got me in at a reasonable amount of time. Upon arrive I was greeted quickly and friendly. The wait time was not long and pricing was more then fair. More

by Jhockman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Klaben Ford Lincoln of Warren responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2021

Brought car home after getting an oil changes and fluids topped off and found car was low on coolant was not very happy and this isn’t the first time this happened More

by LYODER15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Renier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to provide feedback. We take all comments seriously and review them with our team in an effort to continuously improve. I apologize for falling short in the recent services you described. As I stated during our phone conversation, we will make every effort to regain your confidence in the future. Feel free to reach out to me with any additional thoughts or concerns. We appreciate your business and value your loyalty. Mike Urbania (330)369-4444 extension 116

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