First off, I called my Sales Person, Tex, who set me up with Service with Joe French.
Tex was already off work and handled my service visit for the next morning.
Tex is an AWESOME Salesperson and I will and have recommended him to others. If I return in the future for another vehicle I will
definitely use Tex.
Now Service with Joe French was also AWESOME. Joe has been my service advisor in the past and because my current advisor did not retrun
my call, Tex set me up with Joe and I have asked for him to remain my advisor.
I am very pleased with the service I have received on my 2009 explorer as well as my 2007 Edge in the past.
I would and will recommend Klaben to all my friend and family.
I would also like to put in a word for Mona, she has also helped in the past and would also recommend Mona, she is a fabulous person and
great personality. Love the 3 people mentioned above. awesome people, please acknowledge them as they are so very deserving of their
great customer service.