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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,697 Reviews

4,697 Reviews of Klaben Ford Lincoln - Service Center

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March 08, 2021

Always get excellent service. I am able schedule for the day and time that I want. Friendly and knowledgeable service associates. Quick service I usually wait and I am always kept well informed. More

by lhager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

My experience was off the charts.. after leasing for years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban More

by Claire Magnani ( Patti)
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
March 06, 2021

They truly care about there customer from the service department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and famil More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Tyler, who helped me was great. They solved the problem quickly and they got me a loaner vehicle so I was not inconvenienced during the repair. Will continue to strongly recommend this dealership. More

by Tyler2589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I enjoy going to Quick Lane to have my vehicles serviced I have had work done on several vehicles. Some work not as good as I feel it could have been. I have discussed this one issue with Pat and hopefull More

by gedaddy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
March 04, 2021

Kim is very friendly, she listens well and is consultative. We trust that she is looking our for us and our vehicle. We would recommend St’s any time. More

by iheartgallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I would not go anywhere else for service on my Nautica. Kim is always friendly and cheerful. I was in for The Works and it was done promptly. More

by Fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

I have had a very pleasant experience from the time of purchase to my trips in for service. It’s a friendly atmosphere my salesman was not at all “pushy “ which is what everyone hates about the car buying More

by Dwskw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Nate is always very pro active in all he does!!!! Never coplains about any task he has to deal with. Nate is simply the best More

by Dshanlian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
March 03, 2021

My salesperson was very polite and helpful.I would definitely recommend using the service department again.The Tech was helpful ,but not aggressive O didn't feel like they were trying to sale me Soma More

by stefen_woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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