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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,701 Reviews

4,701 Reviews of Klaben Ford Lincoln - Service Center

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April 19, 2024

Easy to make an appointment. Quick in, quick out. Joe French very professional and thorough. More

by bmarshall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Great staff and customer service. Organizied and efficient. Nice location. Multiple services available. Waiting lounge available with refreshments and bathrooms. More

by sandyprice04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Good service done in a professional and timely manner. Joe French is excellent contact person. More

by SCOLEMAN1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Mike was very friendly and professional. He was on time and didn’t waste time. He provided me with some very useful and helpful information. More

by Rscherer02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

In the past, I normally deal with Tyler. I was happy to hear he got a promotion! Gavin was very helpful and knowledgeable, and I look forward to our next conversation. The Klaben team More

by Wrd8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Joe French and the team are number one in my book. Please call them now. More

by ERIC_HARTLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Always receive great service when I bring my car in. Mona takes excellent care of me and keeps me informed of any recommended service. Highly recommend. More

by Johnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I was happy with the work done by the Klaben Collision Center. The car looks as good as new. I was confident that the work would be done expertly and with the highest quality parts, and my confidence wa More

by maherkimer
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Mona was extremely helpful with my appointment and is always courteous . I have been customer over 30 years and will not go anywhere else. More

by trishatrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Easy to schedule appointments. Customer service I excellent. Joe French does a great job and always is helpful. More

by dbaumgardn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.